Receptionist

NHS

  • Uckfield, East Sussex
  • £12.21 per hour
  • Permanent
  • Part-time
  • 6 hours ago
We are looking for an enthusiastic receptionist to join our friendly and welcoming team, uniquely based in Uckfield Community Hospital.Main duties of the jobYou will be the first point of contact, both face-to-face and over the telephone and must have a professional, empathetic and personable manner.The role will involve a variety of administrative duties to support the clinical team and smooth running of the practice.About usWe are a three-partner practice, based in semi-rural Uckfield, and currently have a practice population of 8000 patients.We have a CQC rating of "good" and our recent GP patient survey overall experience was rated at 87%, against a national average of 67%All staff are well supported by a strong management team, who value the importance of work/life balance.DetailsDate posted04 September 2025Pay schemeOtherSalary£12.21 an hourContractPermanentWorking patternPart-timeReference numberA2958-25-0000Job locationsUckfield Community HospitalFramfield RoadUckfieldEast SussexTN22 5AWJob descriptionJob responsibilitiesBelow details some of the main responsibilities and duties -- answer general queries and guide patients with practice procedures- arrange appointments- signpost patients to the most appropriate service- support patients with registering at our surgery- answering the telephone and greeting patients at the reception desk, always maintaining the highest level of professionalismJob descriptionJob responsibilitiesBelow details some of the main responsibilities and duties -- answer general queries and guide patients with practice procedures- arrange appointments- signpost patients to the most appropriate service- support patients with registering at our surgery- answering the telephone and greeting patients at the reception desk, always maintaining the highest level of professionalismPerson SpecificationQualificationsEssential
  • Excellent communication skills
  • Ability to work under pressure
  • Adherence to the strict confidentiality policy
  • Available to work 25 hours per week, 5 hours per day, working a variety of shifts between 7.30am and 8pm. These are agreed at least one month in advance.
Desirable
  • Previous experience in a GP environment would be desirable, but not essential for the right candidate as full training will be provided.
  • Experience of working with patients/the public
Person SpecificationQualificationsEssential
  • Excellent communication skills
  • Ability to work under pressure
  • Adherence to the strict confidentiality policy
  • Available to work 25 hours per week, 5 hours per day, working a variety of shifts between 7.30am and 8pm. These are agreed at least one month in advance.
Desirable
  • Previous experience in a GP environment would be desirable, but not essential for the right candidate as full training will be provided.
  • Experience of working with patients/the public

NHS