
Contract Manager
- St Albans
- £45,000 per year
- Permanent
- Full-time
- To build strong relationships with clients and stakeholders, demonstrating that you understand their business needs.
- To evaluate, propose and implement service changes managing any financial, people and operational implications.
- To identify new business opportunities.
- Proactively manage general work standards and KPI’s on a monthly basis within agreed targets.
- Work on own initiative and undertake effective problem solving as and when required.
- Produce and complete all related administrative processes, record keeping and reporting in an accurate and timely manner.
- Prepare job pricing in line with company expectations and fulfilling the client’s needs.
- Liaise regularly and in person with clients in a professional manner effectively managing issues, offering innovations, additional services and performance feedback.
- To manage and motivate your team ensuring consistently good levels of attendance, quality and quantity of output.
- To manage your team to ensure productive and professional relationships within the team, with other employees, managers, clients, the public, end users and external agencies.
- To effectively recruit and promote the right people within your area of responsibility and to identify the ongoing development needs of your team via formal and informal processes.
- To manage all performance matters in a timely manner and in accordance with company policies and procedures.
- Provide on job coaching for your direct reports and ensure training is taking place within your area of responsibility for your operational teams.
- Participate in self-development via appraisal outcomes and other methods of feedback.
- Participation in other business projects.
- Ensure your team follow correct working practices in use of equipment and materials and adopt safe working practices to safeguard the safety of others as well as oneself.
- Always wear correct PPE, adhering to the company standard as set out in the employee handbook.
- Carry out risk assessments as set out.
- Report all near misses and/or accidents to your line management.
- Always maintain a high degree of security, if you are a key holder, whilst working you will be expected to follow correct access procedures to buildings and not infringe any data protection regulations.
- Attend company/site induction.
- Attend individual and team, monthly training as directed.
- Continuous personal development opportunities to be taken where possible.
- Previous experience in a similar role.
- Horticultural knowledge desirable.
- Experience of managing teams in a similar role preferred.
- Experience of working in contracting or maintenance sectors.
- Outstanding communication skills.
- Proficient with Microsoft office 365
LogicMelon
We are sorry but this recruiter does not accept applications from abroad.