Guest Experience Host

Sea Life

  • Manchester
  • £12.31 per hour
  • Permanent
  • Full-time
  • 16 hours ago
What you'll bring to the team:Are you looking for a full-time, seasonal job that’s full of FUN? If you fancy working where sharks and sea turtles watch on as you go about your daily work, then apply today for this Guest Experience Host role! Based in the Trafford Palazzo, next door to the Trafford Centre in Manchester.You’ll be working out on the front-line within the attraction, welcoming, greeting, interacting with, and helping our guests at every opportunity, ensuring they get the absolute most from their visit.On a typical day (if you can call it that) you will ensure our guests have an intimate Ocean experience through fun, up close storytelling with hands on interaction. You could find yourself delivering entertaining and informative talks to our guests, inspiring the future generation, dressing up in costume characters as well as delivering school workshops, birthday parties and our premium experiences.This is a seasonal, fixed term position, contracted until November 2025. Midweek, weekend and bank holiday shifts are required.Qualifications & Experience:
  • Lots of experience working in a customer facing environment
  • The confidence in approaching and dealing with diverse groups of people
  • Excellent communication, listening, and motivational skills
  • The ability to maintain high energy levels whilst working both efficiently and productively
  • A fun, courteous, and friendly personality
  • Public speaking experience
Benefits:
  • Monthly bonus based on guest satisfaction
  • 25% discount in our retail shops and restaurants
  • 40% off LEGO online
  • Merlin Magic Pass - giving you free tickets to all our attractions worldwide for you, your family, and friends every year
  • Employee pricing up to 55% off cinema tickets
If you have any questions or if you require any assistance, because of a disability or medical condition, please contact us by email at gatewayuk.recruitment@merlinentertainments.biz and one of the team will get back to you as soon as possible.Pay Range: GBP £12.31/Hr.

Sea Life