Senior Manager of Incident Response

Royal Bank of Canada

  • London
  • Permanent
  • Full-time
  • 1 day ago
Job DescriptionWhat is the opportunity?Joining a world-class Global Security Operations Center (GSOC) as a Sr. Manager of Incident Response for the United Kingdom presents an exciting and challenging opportunity to lead at the forefront of cybersecurity operations. This role is central to ensuring the security and resilience of the organization's critical assets and data, making it a pivotal position in RBC’s overall threat management framework.The successful candidate will be contributing meaningfully to the ever-evolving field of cybersecurity, providing protection at a Global scale while driving innovation and excellence in Incident/Crisis Response and Threat Management. Stepping into the role of Incident Response Manager offers an unparalleled opportunity to lead, innovate, and make a tangible impact in the fast-paced and critical field of cybersecurity. This role is at the heart of the organization's defense strategy, ensuring timely and effective responses to ever evolving threats.This role also partners with Global Security Leadership, Executives and Business stakeholders to achieve the goals of containment, remediation, and root cause analysis of security incidents.Joining a world-class SOC as a Sr. Manager of Incident Response is more than just a job–it’s an opportunity to make a significant impact in safeguarding RBC from the emerging threat landscape.What will you do?
  • Continuously develop a high-performance technical response team and lead the Incident Response Efforts: Oversee the end-to-end incident response lifecycle, from detection and containment to eradication, recovery, and post-incident analysis.
  • Develop and Refine Response Plans: Design, implement, and continuously improve incident response playbooks and processes to ensure rapid and effective threat mitigation.
  • Workload Management: Organizing, prioritizing, and efficiently allocate resources, tasks, and responsibilities to ensure an effective response to security incidents.
  • Coordinate Cross-Functional Teams: Function as the pivotal point of contact during incidents, ensuring seamless communication between SOC analysts, Business Stakeholders, IT staff, and Leadership.
  • Train and Mentor Teams: Foster a culture of continuous learning, providing guidance and leadership to enhance the skills of the incident response team.
  • Coordinate with the Detection Engineering and Defensive Threat Operations Team: Implement new monitoring capabilities and automate responses for high fidelity detections.
  • Stay Ahead of Emerging Threats: Monitor the evolving threat landscape to adapt strategies and defenses proactively.
  • Professional Growth: Collaborate with industry experts and gain exposure to innovative practices and technologies in a global setting.
  • Provide 7/24/365 support for urgent security issues.
What do you need to succeed?Must-have
  • Experienced Leader: Extensive experience in Incident Response, Cybersecurity Operations, or digital forensics, with a proven history of leading teams during high-stakes incidents.
  • Strategic and Decisive: Strong analytical and decision-making skills, with the ability to manage complex incidents under pressure. Lead and influence through expertise, relationship building, and value delivery.
  • Technically Proficient: Deep understanding of threat vectors, attack methodologies, and defensive measures, along with firsthand expertise with SIEM, SOAR, EDRs, and forensic tools.
  • Leadership and Innovation: Shape the organization’s approach to incident response, driving continuous improvement and innovation in defense strategies.
  • Collaborative Communicator: Exceptional communication skills to convey technical details effectively to both technical teams and executive stakeholders.
  • Business Acumen: Understanding resource allocation, cost management and ability to align incident response strategies with organization objectives.
  • Emotional Intelligence: Ability to maintain composure under pressure and manage team morale. Lead with empathy by understanding and addressing the concerns of both technical teams and stakeholders.
Nice-to-have
  • Bachelor’s Degree in IT related disciplines or relevant experience.
  • Industry recognized certifications (CISSP, GCIA, GCIH, GREM, GCFA).
  • Experience in working within a large, global financial services company.
What is in it for you?
We thrive on the challenge to be our best - progressive thinking to keep growing and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.
  • A comprehensive Total Rewards Program including bonuses, flexible benefits and competitive compensation
  • Leaders who support your development through coaching and managing opportunities
  • Opportunities to work with the best in the field
  • Ability to make a difference and lasting impact
  • Work in a dynamic, collaborative, progressive, and high-performing team
  • A world-class training program in financial services
  • Flexible working options fully supported.
Agency NoticeRBC Group does not accept agency resumés. Please do not forward resumés to our employees, nor any other company location. RBC Group only pay fees to agencies where they have entered into a prior agreement to do so and in any event do not pay fees related to unsolicited resumés. Please contact the Recruitment function for additional details.Job Skills Business Perspective, Critical Thinking, Decision Making, Detail-Oriented, Forensic Computing, Information Security Operation Center (ISOC), IT Incident Management, Long Term Planning, Security Information and Event Management (SIEM)Additional Job DetailsAddress: 100 BISHOPSGATE:LONDONCity: LondonCountry: United KingdomWork hours/week: 35Employment Type: Full timePlatform: TECHNOLOGY AND OPERATIONSJob Type: RegularPay Type: SalariedPosted Date: 2025-09-01Application Deadline: 2025-09-15Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date aboveInclusion and Equal Opportunity EmploymentAt RBC, we believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.Join our Talent CommunityStay in-the-know about great career opportunities at RBC. Sign up and get customized info on our latest jobs, career tips and Recruitment events that matter to you.Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at .

Royal Bank of Canada