Free People Assistant Store Manager - Edinburgh, Scotland

• Lead, mentor and motivate the team regarding all aspects of leadership, visual execution and expectations through:

• Consistent and continual feedback and accountability
• Promoting sense of ownership and delegation
• Team involvement and strategic planning
• Morning and any all store staff meetings and trainings

• Manage and motivate a high level of Customer Care utilizing all resources and initiatives
• Partner with Store Brand Leader in performance appraisals and setting goals, with timely follow-up, in order to ensure employee development
• Facilitate hiring and recruiting; actively attracting and attaining talent
• Partner with the Store Brand Leader with new hire onboarding, training & development plans
• Lead by example to set bar for employee productivity
• Serve as a proactive mentor, teacher and problem solver for sales team
• Identify and develop internal talent for succession planning
• Develop and enhance the selling culture within the store

• Maintain business awareness, and drive sales in order to achieve and exceed goals

• Complete all planning objectives in partnership with District and Store level management
• Adhere to and support Typical Week structure by facilitating scheduling and zoning needs in partnership with management team

• Promote and maintain a high standard for overall Customer Care, Operations and Loss Prevention

• Prioritize and delegate tasking to ensure objectives are completed in a timely manner

• Drive the restock process in partnership with management to maintain stock levels and sell-through awareness
• Educate the staff on all home office communication and initiatives

• Communicate performance observations and offer feedback to district point people

• Work closely with product receiving team to uphold stock room standards
• Actively MOD and manage all operational aspects of the store
• Uphold all company policy and procedure

• Utilize and manage the use of weekly sales reports to track, analyze and communicate business results, as well as determine strategies to maximize sales

• Execute and/ or delegate all weekly operational and visual objectives
• Effectively manage and educate the staff on all accessible training processes that will result in consistent visual standards and execution
• Maintain an awareness of brand aesthetic and relevance to the store environment and communicate with team
• Communicate product performance observations and offer feedback to District Brand Leader.

• Strong people management and leadership skills
• Good business acumen and ability to achieve visual and operational excellence
• Critical thinking skills and a passion for continually evolving and innovating
• Well-rounded leader with a proven record of hiring and developing creative and operational talent
• Experienced in coaching, counseling & conflict resolution

• ‘Life Leave’ - one day a year to take time off for those big events in life, in addition to your annual leave entitlement

• Employee Assistance program to support with mental, physical and financial health
• Discount off external gym memberships
• Private Medical Insurance for eligible employees

• Up to 40% employee discount at all URBN Brands

• Season ticket loan for eligible employees
• Cycle to work scheme for eligible employees

• We offer structured support within the business alongside continued learning and development

Free People