
TLS Supply Support
- Warrington, Cheshire
- £160 per day
- Contract
- Full-time
- Programme Support: Manage order entry, processing, and dispatch activities to support programme delivery.
- Customer Interaction: Serve as the first point of contact for internal and external stakeholders, ensuring professional and responsive service.
- Order Management: Monitor and process incoming orders, coordinate logistics (inventory, warehousing, transportation), and maintain supply continuity.
- Issue Escalation: Escalate operational issues to the Warrington Operations Manager to ensure timely resolution and continuity.
- Team Collaboration: Work closely with the wider supply support team to maintain service levels during absences or peak periods.
- Data Management: Record and report across multiple projects, tailoring approaches to meet specific delivery needs. Manage inventory control and support procurement and dispatch processes.
- Time Management: Ability to prioritise tasks and meet deadlines efficiently.
- Communication: Strong written and verbal communication skills.
- Attention to Detail: High level of accuracy in documentation and data handling.
- Microsoft Office 365 Proficiency: Especially in Word, Excel, Outlook, SharePoint, and PowerPoint.
- Problem-Solving: Calm and creative approach to resolving unexpected issues.
- Customer Service: Professional handling of inquiries and complaints.
- Teamwork: Collaborative approach across departments.
- Flexibility: Ability to adapt to shifting priorities and multitask effectively.
- Discretion: Handling sensitive information with confidentiality.
- Working knowledge of SAP.
- General understanding of logistics, including transport and warehouse operations.
- Strategic Thinking: Ability to anticipate trends and align decisions with team and business goals.
- Adaptability: Responsive to changing circumstances and able to adjust approach accordingly.