Operations Director Fire and Security

Fire and Security Careers

  • Hemel Hempstead, Hertfordshire
  • £90,000 per year
  • Permanent
  • Full-time
  • 23 days ago
  • Apply easily
Operations Director Fire & SecurityCommutable to Hemel Hempstead (ideal locations: Oxfordshire, Buckinghamshire, Hertfordshire, Middlesex, Berkshire, West London, Bedfordshire, Northamptonshire)c. £80,000 - £90,000 + Bonus + Director-Level BenefitsReports to: Managing Director / CEOFire OR Security Systems (experience with Fire Alarms or CCTV, Access Control for a NACOSS, NSI, BAFE, FIA installer in UK is necessary)About the Role for Operations Director - Fire and SecurityWe are seeking a strategic and results-driven Operations Director with a strong background in the Electrical or Electronic Fire OR Security industry to lead and optimise our clients operational functions as they scale towards a £20M - £40M turnover. This is a pivotal leadership role focused on driving operational excellence, improving project delivery, and enhancing customer satisfaction across Fire & Security Projects and Services through strategy and improvementsKey Responsibilities for Operations Director/ Past Managing Director
  • Strategic Operations Leadership: Develop and execute operational strategies aligned with business growth objectives.
  • Process Improvement: Identify inefficiencies and implement streamlined processes to improve engineer productivity, reduce travel time, and enhance project delivery.
  • Project Delivery Oversight: Oversee the successful delivery of Fire & Security projects (Fire Alarms, CCTV, Access Control, etc.), ensuring high standards of quality and customer satisfaction.
  • Engineer Efficiency: Analyse field operations and implement systems to optimise engineer scheduling, routing, and performance.
  • Procurement & Supply Chain: Lead procurement strategy to ensure cost-effective sourcing and timely availability of materials and equipment.
  • Customer Experience: Maintain and improve service delivery standards, ensuring projects are delivered on time, within budget, and to client expectations.
  • Data-Driven Decision Making: Use analytics and KPIs to monitor performance, identify trends, and drive continuous improvement.
  • Team Leadership: Lead and develop a high-performing operations team, fostering a culture of accountability, innovation, and excellence.
Required Experience for Operations Director - Fire and Security
  • Proven experience in an Operations Director or Senior operations Manager leadership role within Fire OR Security industry in UK
  • Strong understanding of EITHER Life Safety or Electronic Security such as CCTV, Access Control, or Fire Alarm, (Fire and Security Systems (or either or) including project delivery.
  • Demonstrated success in scaling operations and improving efficiency in a growing business.
  • Expertise in process optimisation, resource planning, Travel efficiency, Improving processes to help people and cost control.
  • Strategic thinker with the ability to translate vision into actionable plans, and drive efficiencies through to improve, not just manage Project and Service Delivery and customers get the improvements
  • Must be commutable to Hemel Hempstead - ideal locations include Oxfordshire, Buckinghamshire, Hertfordshire, Middlesex, Berkshire, West London, Bedfordshire, or Northamptonshire.

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