Luggage Porter

Jurys Inn

  • London
  • Permanent
  • Full-time
  • 16 days ago
As a Luggage Porter, you'll be right in the heart of the hotel, so we want you to take pride in everything you'll be doing to exceed our guests' expectations. You will provide a seamless arrival and departure experience to all our guests, working as part of a vibrant Guest Relations team. Take a deep breath because you'll be stepping into a busy role!Some of the perks our colleagues enjoy include:
  • Special rates on Leonardo Hotel rooms across the UK & Europe: get planning that city break you've been dreaming of!
  • Company-wide recognition scheme: for being your fabulous self, you could earn vouchers to spend on a wide range of high street shops
  • Meals on duty
  • Talent referral scheme: earn yourself a bonus for recommending a friend to join us
  • We love to get together and celebrate: we regularly host Thank You Week (your hotel could have anything from ice cream trucks to pizza parties) and every year we get dressed up in our fanciest threads to host our Employee Awards Celebration
  • The important stuff: access to the Company Pension Scheme, Life Assurance and Wellbeing Support
  • Ongoing job-related training programmes with clear paths for progression
If you're our ideal Luggage Porter you will:
  • Be yourself!
  • Build rapport with our guests during their stay to ensure they have a great stay with us
  • Act as a point of contact for guests if they are looking for local recommendations- a good knowledge of the city will help!
  • Take luggage to guests' rooms and help with any heavy items
  • Work as part of the Guest Relations team to deliver on guests' requests
Why come join us?We look after our colleagues just as well as we look after our guests. Once you're part of the team, you're part of the Leonardo community. In our business, your hard work and pace is valued so it's our role to keep you at the top of your game as a Hospitality professional! Our “GROWonline” learning portal ensures you develop the knowledge and skills you need, along with regular coaching and training from your manager. Our regular Learning Bites, “Come Join Us Guest Care” training and Wellness webinars all help your progress with us. With support on tap, top-notch practical training and clear progression you'll be on track for a brilliant future in Hospitality!Our StoryBuilt on decades of hotelier know-how, we operate over 270 hotels across the United Kingdom and Europe. We look after over 55 hotels across the UK & Ireland, and being one of the fastest growing hotel groups, we have plans for major expansion over the next few years'; there's never been a more exciting time to come join us!The Dilly 21 Piccadilly, London (West), London, W1J 0BH
  • Job RefJI27487
  • BranchThe Dilly
  • LocationLondon (West)
  • Salary/BenefitsCompetitive Salary + Excellent Benefits
  • Contract typeCasual
  • HoursPart Time
  • Shift pattern5 day - Mon, Tue, Wed, Thu, Fri (United Kingdom)
  • Hours per week0
  • Date posted07/08/2025
  • Closing date20/09/2025
About The Dilly, A Leonardo Royal HotelThe Dilly on Piccadilly is in the heart of the action. We bring you the best of London's essence in our local cuisine, upbeat vibe and style. Bringing together luxury and history, The Dilly is one of London's finest hotels and once even had the patronage of King George V!We are located in the beating heart of Piccadilly, directly up from Piccadilly Circus. Just a two minute walk from the Tube station, you can't miss us. We are well connected with local cab companies and can arrange airport transfers from all the London airports, just let us know in advance.About Leonardo HotelsAt Leonardo Hotels, our vision is very simple: to be the first choice for everyone who values genuine hospitality.Built on decades of hotelier know-how, we are part of the Fattal Hotels Group, which operates over 230 hotels across Europe and Israel. We look after over 50 hotels here in the UK & Ireland, and have come a long way since we opened our first hotel in Ireland back in 1993! With approximately 4,000 employees and multiple brands we are a dynamic, innovative and fast-growing company.As an employer we put a big emphasis on career development and as a rule we recruit our operations team members for personality- it is all about how you interact with others and how you can demonstrate our values: Consistent, Friendly, Genuine, Positive and WillingAt Leonardo Hotels each and every team member is individually valued and respected for who you are. All careers within our hotels offer customer interaction, a great deal of variety, and a fun and friendly working environment. We strive to make all of our hotels great places to work, and get our teams involved in activities such as summer barbecues, Christmas parties, Thank You Week and birthday celebrations!We also offer excellent employee benefits, including huge discounts on overnight stays at our hotels as well as performance-based rewards via our Leo Points system- these range from vouchers to a well-deserved day off!

Jurys Inn