
Store Manager
- London
- Permanent
- Full-time
- You and your team will deliver exceptional customer experience through our 3 experiential retail pillars - Community & Connection, Memorable Moments, and Inspiration & Innovative - to ensure the customer is at the heart of all decisions
- Youâll build brand loyalty by promoting our CRM scheme, hosting events, and engaging with your local community in this exciting new market for us
- You will inspire, support and coach your team to truly flourish and grow in their roles by adopting a reverse leadership approach in order to cultivate high-performing and truly engaged teams
- Youâre a clear and confident communicator and comfortable with delivering feedback on the shop floor, observing & delivering in the moment
- Youâll lead the way in ensuring strong numbers are achieved through inventory management, VM, store layouts and experiential retail
- Ensure efficient and effective operational processes in your store to enhance productivity and customer satisfaction
- Youâll commit to continuously optimising your social and environmental impact from both large to small decisions, staying committed within your role to together growing a sustainable business
- A values champion and brand ambassador, you are the role model for your store team and our values resonate deeply with you
- This role is ideal for anyone with experience as a Store Manager
- You have a strong presence, high on influencing your energy is infectious and authentically inspires those around you
- You have the ability to develop and mentor a high-performing team to create an environment fostered by learning, growth and development
- You're always looking for a better way to do things and are naturally curious in everything you do and every conversation you have
- SWOT Task - you'll present a SWOT analysis of the store you're applying to and share this with your Area Manager in person
- In-Store Experience Interview - a chance for you to experience life as a Store Manager in an A&M store with our Head of Retail