Senior Contact Assessment Officer

Kent County Council

  • United Kingdom
  • £30,404-33,752 per year
  • Permanent
  • Full-time
  • 19 hours ago
We are recruiting A Senior Contact Assessment Officer with a range of different skills and experience to join our Adult Social Care Connect team.We operate in a hybrid model of office-based working and working from home to meet the needs of the service.About UsThis is an exciting opportunity to join our Adult Social Care Connect Team as we enhance our locality working practice and put the person and good practice at the heart of what we do.We work with adults with a range of care and support needs placing individuals at the centre of their support. You will undertake initial enquiries, build relationships with people, their carers and wider partners, and support the management of crisis intervention undertaking Care Act assessments and Mental Capacity Act assessments. You will be supervised by an experience registered practitioner.Our social care interventions are structured around the three pillars of excellent practice, exceptional innovation, and meaningful measures. Therefore, our work is orientated around building relationships with the individual their families and carers. We engage with communities early on to help people feel empowered to find trusted help and support locally from a range of sourcesAbout YouYou will have experience of working with people with social care needs and of undertaking initial assessments.You must also possess:
  • Experience of working within a multi-agency environment
  • Knowledge of relevant Social Care legislation
  • Financial skills and knowledge
  • Good computer literacy and report writing skills
  • Excellent interpersonal skills and mediation and negotiation skills
  • Ability to work in partnership with people and our wider partners to help identify services or resources in the community that can support well-being
We are looking for future employees who have a positive, forward-thinking attitude who can work collaboratively as part of a team.The ability to travel across a wide geographical area in a timely and flexible manner at various times of the day is essential. This role is subject to holding a Full UK Driving Licence - The Council is committed to making reasonable adjustments so whilst this job requires the jobholder to drive your application will still be considered if you are unable to drive due to a disability.Our Support OfferIn return, we offer an attractive benefits package and a commitment to ensuring that you achieve a healthy work life balance and opportunities for flexible working arrangements that meet business need.You will have excellent opportunities for professional development with access to our social care academy, progression routes that include opportunities to undertake the social work apprenticeship, and our newly launched practice framework.We are increasingly accessible to the public outside of traditional office hours, as we move towards an 8 am to 8 pm, 7 days a week service to ensure service needs are met.This post is subject to an Enhanced Disclosure application to the Disclosure and Barring service.This post is considered by KCC to be a customer-facing position. The Council therefore has a statutory duty under Part 7 of the Immigration Act (2016) to ensure that post holders have a command of spoken English/Welsh sufficient for the effective performance of the job requirements.Contact DetailsFor further information, please contact:Jemma Goldfinch on 03000 418 612.jemma.goldfinch@kent.gov.ukAbout the CompanyWork that works for you and us - let's talk flexibility!KCC is committed to building a workforce which reflects the diversity of the county's working residents, encouraging applications from people of all ages, abilities, genders, sexual orientations, ethnic backgrounds, faiths and those with caring responsibilities, and aspires to create an inclusive workplace where everyone can be themselves at work.Please note - if you are interested, please apply soon as possible as the closing date for this advert may be earlier than stated should a number of suitably qualified candidates apply.

Kent County Council