Care Services Customer Partner
- Wakefield
- Permanent
- Part-time
- Planning the Care Services workload to ensure that your team provides the very best service possible.
- You will work in partnership with a local network of around 40 care homes, store teams and GP surgeries to deliver outstanding care to enable retention of existing homes and growth of new customers.
- You will resolve queries and issues raised by care homes.
- Supporting with dispensing duties including labelling, priming, preparing MARR sheets, ordering, dispensing, endorsing, checking prescriptions and collecting prescriptions.
- Working with the Regional Business Manager to become an ambassador for Boots within the local community and assist in the sign-up of new business.
- You will work across all parts of the pharmacy in the store, including the healthcare counter
These are the essential skills or experience needed to succeed in this role.
- NVQ2 in Pharmaceutical Science (or equivalent)
- Experience with problem solving in a healthcare environment with a focus on getting it right for your customers.
These are desirable skills or experience and are not essential, so we would welcome applications from candidates that don't match this additional criteria.
- NVQ3 in Pharmaceutical Science (or equivalent)
- A full driving licence as you'll visit the Care Homes you're supporting.
- Boots Retirement Savings Plan
- Discretionary annual bonus
- Generous employee discounts
- Enhanced maternity/paternity/adoption leave pay and gift card for anyone expecting or adopting a child
We have a great range of benefits in addition to the above that offer flexibility to suit you - find out more at . Please note, any salary estimates given on third-party sites are not provided or endorsed by Boots and may not be accurate.Why Boots
At Boots, we foster a working environment where consideration and inclusivity help everyone to be themselves and reach their full potential. We are proud to be an equal opportunity employer, passionate about embracing the diversity of our colleagues and providing a positive and inclusive working environment for all. As the heart of everything we do at Boots, it's with you, we change for the better.What's Next
If this feels like the right job to you and you apply, your application will be reviewed by our team, and we will contact you as soon as we can. If successful, we will contact you to arrange an interview with the hiring manager.We are always open to discussing possible flexible working options and what this may look like for you, including job share and reduced hours. If you require additional support as part of the application and interview process, we are happy to provide to help you to be at your best.This role requires the successful candidate to complete a after receiving an offer. Depending on your location you will be asked to submit either a DBS (Disclosure & Barring Service), PVG (Protection of Vulnerable groups) or an Access NI Check.Boots is a Ban the Box employer and will consider the suitability of applicants with criminal convictions on a case-by-case basis.Vacancy Reference Number259273BRArea124 - LeedsCompanyUK StoresHours per weekOver 35 hours per weekCountyWest YorkshireAirportNoRegion3 - North and NIStore505 - WAKEFIELDFull or Part timeFull-timeDivision16 - United KingdomContract TypePermanentKeywordsDispenser, ACT, Pharmacy Support, Pharmacy Technician, care services, care services support, pharmacy supportLatitude,longitude 153.682400676,-1.496005131FunctionCare ServicesBusiness AreaPharmacyShift Pattern to display to candidates (displayed externally). Please select one:Weekdays and WeekendsShould this vacancy be excluded from being posted onto the Boots.jobs career site?NoHours per week37.5Req Posted Date22-Aug-2025