OverviewDue to growth we are currently recruiting for a Mobile Fire & Security Engineer on behalf of a security installation, fire safety and maintenance business delivering projects across the UK and internationally.Established over 35 years, they are a UK leader in fire, safety and security solutions. They have over 140 members of staff working for them.They work in a range of sectors including government, commercial, domestic, education, banking, hospitality, leisure, retail and manufacturing.As the Service Engineers you will provide first-line technical support, reactive maintenance, and service support to the clients. The role demands a proactive individual with a strong background in fire, security systems and access control.This is a permanent position and we are looking for candidates based near Bedford and London. It is working Monday to Friday, 39 hours per week. 8.30am - 5pm Monday to Thursday / 8.30am -4pm Friday. The salary is paying £40k per annum. Perks include van & fuel card which can be used for private use, overtime, bonus, pension, medical insurance, 23 days annual leave plus bank holidays and a 1 in 6 call out rota.They have recently introduced a sickness incentive - An employee can earn up to four days extra annual leave by not being off sick. No sickness within a quarter = 1 Extra Days holiday. If at the end of the 12 month period an employee won't use extra holiday earnt the company will buy back x4 days.Responsibilities
Provide first-line technical support to clients, addressing and resolving issues efficiently.
Diagnose and troubleshoot problems related to fire and security systems, ensuring minimal downtime.
Maintain detailed records of service calls, repairs, and maintenance activities.
Conduct regular maintenance and servicing of fire and security systems in accordance with industry standards and company protocols.
Perform system upgrades and modifications as needed to ensure optimal performance.
Ensure all systems are compliant with current safety regulations and industry standards.
Respond promptly to reactive maintenance requests and emergency call-outs.
Collaborate with service coordinators to provide clear updates on service progress and estimated resolution times.
Establish and maintain strong working relationships with clients, offering expert advice and support.
Prepare detailed reports on system performance, maintenance activities, and any identified issues.
Ensure all documentation complies with company policies and industry regulations.
Skills & Attributes
Trade qualifications in Fire and Security Systems & Electrical competencies.
Previous experience in the fire and security systems industry.
Ability to work independently and unsupervised.
In-depth knowledge of enterprise access control systems including on premises and cloud systems.
Comprehensive understanding of security and/or fire industry products and applications. Proven experience in technical support, maintenance, and reactive service roles.
Strong problem-solving skills with the ability to work under pressure.
Excellent communication and interpersonal skills.
Valid UK driving license.
Note:- Apex Resourcing Solutions are acting as an Employment AgencySKILLS AND QUALIFICATIONS
Trade qualifications in Fire and Security Systems & Electrical competencies.
Previous experience in the fire and security systems industry.
Ability to work independently and unsupervised.
In-depth knowledge of enterprise access control systems including on premises and cloud systems.
Comprehensive understanding of security and/or fire industry products and applications. Proven experience in technical support, maintenance, and reactive service roles.
Strong problem-solving skills with the ability to work under pressure.
Excellent communication and interpersonal skills.
Valid UK driving license.
RESPONSIBILITIES
Provide first-line technical support to clients, addressing and resolving issues efficiently.
Diagnose and troubleshoot problems related to fire and security systems, ensuring minimal downtime.
Maintain detailed records of service calls, repairs, and maintenance activities.
Conduct regular maintenance and servicing of fire and security systems in accordance with industry standards and company protocols.
Perform system upgrades and modifications as needed to ensure optimal performance.
Ensure all systems are compliant with current safety regulations and industry standards.
Respond promptly to reactive maintenance requests and emergency call-outs.
Collaborate with service coordinators to provide clear updates on service progress and estimated resolution times.
Establish and maintain strong working relationships with clients, offering expert advice and support.
Prepare detailed reports on system performance, maintenance activities, and any identified issues.
Ensure all documentation complies with company policies and industry regulations.
