Insurance Advisor
- Huddersfield
- £25,000 per year
- Permanent
- Full-time
- Experience working in an office environment - ideally in the business of insurance. (Desired)
- Educated to A-Level (or equivalent) standard and hold GCSE Mathematics and English. (Desired)
- PC/computer literate, with good keyboard skills.
- Knowledge and experience of using the internet, MS Office systems including Excel, Word and Outlook and have experience of insurance software, merchant services and CRM systems. (Desired)
- Confident and professional communicator – front facing, verbal and written (desired)
- Ability to work independently or as part of a team – be a “team player”.
- Be able to maintain accurate and up-to-date records with a high level of attention to detail with solid organisational and time management skills.
- Honest and Trustworthy with an understanding of the sensitivity and confidentiality of the information handled in relation to Data Protection regulations and FCA requirements.
- Ability to complete the required Continual Professional Development (CPD) tasks as set by the company
- Willingness to seek and learn new skills and improve performance, taking responsibility for own professional development and be prepared to attend and/or complete further education to obtain relevant further qualifications for personal development
- Answering external and internal telephone calls
- Receiving and responding to emails, posts and/or any other correspondence
- Face-to-face communication with customers and/or other visitors or representatives
- General Insurance Broking tasks (including, but not limited to):
- Understanding a client’s specific circumstances, financial situation and risk tolerance to identify appropriate insurance solutions
- Researching various insurance policies from different providers and recommending the most suitable options based on the client’s needs
- Negotiating with insurance companies or providers to secure the best possible terms and conditions for the client’s chosen policy
- Handling policy renewals, amendments, and cancellations, ensuring that all records are kept accurate and up to date
- Handling client payments and refunds in a secure and timely manner within company payment terms and FCA client money rules, whilst also ensuring that all Credit Control requirements are resolved speedily
- Guiding clients through the claims process, providing support and advice to ensure a smooth and efficient experience
- Building and maintaining strong relationships with clie
LogicMelon
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