
Product Performance Engineer/Scientist
- Lisburn
- Permanent
- Full-time
- Lead advanced investigations into field issues, performing root cause analysis and systemic diagnostics across product fleets.
- Translate sensor behaviours and system anomalies into quantifiable performance indicators and predictive insights.
- Collaborate with our Data Solutions team to structure, analyse, and visualise telemetry data from global deployments.
- Support the development and maintenance of scalable frameworks for field performance monitoring, including data pipelines, dashboards, and alerting systems.
- Act as a technical bridge between Applied Sciences, Engineering, and Customer Services to embed product insights into operational workflows.
- Deliver clear, data-driven reports and presentations to internal stakeholders, highlighting trends, risks, and opportunities for improvement.
- Contribute to the development of internal best practices for product commissioning, diagnostics, and support.
- Provide high-value, advanced technical support for complex field issues.
- Lead occasional on-site investigations when remote diagnostics are insufficient to support critical root cause analysis.
- A Master's or PhD degree in Engineering, Physical Sciences, Data Sciences, or related field.
- Experience with complex electromechanical or sensing systems.
- Proficiency in Python (or similar) for data analysis and automation.
- Hands-on experience with root cause analysis methodologies.
- Willingness to travel globally for technical investigations when required.
- Knowledge of spectroscopy and/or gas sensing technologies.
- Familiarity with telemetry systems, time-series databases, and diagnostic signal processing.
- Exposure to predictive maintenance or machine learning concepts.
- Experience with industrial monitoring systems (e.g., HV asset monitoring).
- Experience using data visualisation and business intelligence tools (e.g., Microsoft Power BI, Grafana) to analyse and present complex data in a clear and actionable format.
- We work together
- We believe in people
- We won't accept the 'way it has always been done'
- We listen to learn
- We're trying to do the right thing
- Competitive salary
- Company Pension & Life Assurance Schemes
- On-site parking
- Hybrid Working
- Subsidised Gym Membership