Customer Service/ Scheduling
- High Wycombe, Buckinghamshire
- £28,000 per year
- Permanent
- Full-time
Coordinate planned maintenance and small works with engineers and customers 🔧
Ensure all callouts meet client KPIs and service level agreements ✅
Swiftly investigate and resolve customer queries or complaints 🔍
Maintain accurate customer invoicing and detailed records on our CRM system 🗂️
Collaborate with engineers, subcontractors, suppliers, and internal teams for seamless operations 🤝Who You Are:To shine in this role, you should have:A proven track record of building strong customer relationships 🌈
Clear and timely communication skills
Strong organisational abilities and time management skills ⏰
Experience coordinating schedules (preferred but not essential)
A flexible mindset to tackle various tasks with confidence 💪What We Offer:We care about our team! Here's what you can expect:Competitive salary: £26,000.00 - £28,000.00 per year 💰
Free on-site parking for a hassle-free commute 🚗
A company pension with matching contributions
Opportunities to join fun company events 🎉Adecco is a disability-confident employer committed to inclusivity. If you require any adjustments during the recruitment process, please let us know.Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.