Customer Services Advisor

Bamford Contract Services

  • Rochdale, Greater Manchester
  • £30.00 per hour
  • Temporary
  • Full-time
  • 2 days ago
  • Apply easily
Customer Services AdvisorLocation: Rochdale
Working Hours: Monday to Friday, 37.5 hours per week
Salary: £12.30 per hour
Contract: Temporary (Immediate Start)
Benefits: Onsite ParkingWe are looking for a dedicated and experienced Customer Services Advisor to join our client's team in Rochdale. This is a temporary position with an immediate start, designed to support the team during a busy period. You will be responsible for a range of administrative tasks, ensuring smooth processing of customer orders.Customer Services Advisor Key Responsibilities:
  • Receive and input customer orders into the system
  • Update delivery information and track order statuses
  • Check stock levels to ensure availability for orders
  • Process orders efficiently and accurately
  • Maintain and update order details in the system
  • Communicate with the warehouse team to monitor and track orders
  • Update paperwork related to orders and deliveries
  • Manually input order details as required
  • Communicate with customers via phone to assist with order queries
  • Respond to customer queries via email and provide necessary support
  • Provide general administrative support to the team
  • Liaise with other offices and teams as necessary
Customer Services Advisor Required Skills and Experience:
  • Previous experience in order processing and customer service
  • Proficiency in Microsoft Word and Excel
  • Strong attention to detail
  • Excellent phone manner and communication skills
This Customer Services Advisoris a great opportunity for someon with experience in order processing and customer support. If you're looking for an immediate start and want to join a busy, dynamic team, we’d love to hear from you.Please apply online for this Customer Services Advisor role

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