Service Specialist, Yamaha Newmarket

Lind Group

  • Newmarket, Suffolk
  • Permanent
  • Full-time
  • 1 month ago
Are you a motorcycle enthusiast? Do you want to be part of one of the biggest motorcycle brands?A fantastic opportunity has arisen for a Service Specialist to join our new team at Yamaha Newmarket working In a shared site with our already highly successful team at Harley-Davidson, part of the renowned LIND family.This role is at the core of our customer experience. You will build lasting relationships with customers new and existing, guiding and advising them on work needed on their motorcycles and being with them every step of their Yamaha journey.Position Purpose/ Key Responsibilities:
  • Reporting to the Head of Service, Parts & Clothing
  • Achieving sales targets by selling workshop hours via the retail counter
  • Liaising with all Departments
  • Ensuring manufacturer systems and procedures are followed
  • Maintain records and process accurate Warranty Claims
  • Create a memorable experience for the customer from enquiry through to completion of the work on their motorcycle
  • Maintaining and building close relationships with new and existing customers
The successful candidate will have:
  • Previous experience within the motorcycle /automotive trade
  • A can-do attitude
  • Be an Enthusiastic
  • Team Player
  • Excellent Attention to Detail
  • Great Computer Skills
  • Ability to utilise multiple systems
  • Possess a Methodical Approach
  • Be Approachable and Honest
  • Excellent communication skills
Desirable:
  • Mechanical knowledge of Yamaha motorcycles
  • Experience with using automotive systems such as Kerridge
  • A full A Category Motorcycle Licence is desirable
Benefits Include:
  • 39 hour working week
  • 30 days holiday (including bank holidays) rising with service.
  • Generous staff discount scheme
  • Free onsite Parking
  • Employee Assistance Programme with access to 24/7 helpline and counselling including you and your immediate family.
  • Bike to Work scheme.
  • Life Assurance (death in service benefit) 1 year salary
  • Health Care scheme with 24/7 access to a GP, 6 physio appointments and a prescription service
  • Free eye tests and supplement towards frames
  • Enhanced maternity and paternity pay
  • Access to gym discounts using our Health Care Scheme
  • Ongoing support with LIND Training and Development Manufacturer training
  • Voluntary time off of up to 3 days to carry out volunteer work.
  • Being part of the LIND Family
About Us.LIND (Life In New Dimension) represents some of the most prestigious automotive brands in the world, including Harley- Davidson, Triumph, BMW Motorrad, Yamaha, Ducati and Porsche. Our impressive showroom Is shared with our world famous Harley-Davidson Newmarket (check out their Instagram @lindhdnewmarket).The successful candidate will have the best working environment, highly experienced colleagues and support all the way. We encourage hard work, but fun is vital - we love getting enthusiastic with every contact touch with our customers. Just check out our Instagram page to see!As a team we share in our customers enthusiasm for the brand. Their excitement is ours and we share our family culture with them at every opportunity. Here at LIND, we work closely with our team members to build their careers and highlight ever growing opportunities with the LIND family.So, if you value excellence, integrity, service and fun, submit an application and get ready to two- wheel your way into Life In New Dimension at Yamaha Newmarket!We encourage all ages and genders to apply to this wonderful opportunity.

Lind Group