
Service Engineer Intern
- Lincolnshire
- Training
- Full-time
- Support the Service Engineers by actively participating in Problem Solving activities, assuring the achievement of the different steps of an 8D process
- Create and modify existing systems that track our metrics, including the improvements in the current dashboard/scorecard used by the service department possibly using analytical tools like Power BI for example
- Support the Service Engineers to track the evaluation status of the customer claims
- Assist in continuous improvement projects
- Day to day support activities but not limited to reviewing returned materials and verification of customer complaints through root cause analysis and perform of hydraulic testing for failure analysis
- Assemble/disassemble hydraulic valves and manifolds for failure analysis
- Read/analyze hydraulic prints
- Use tools and techniques from Six Sigma, Lean, to analyze and solve problems
- Advanced Excel skills- Required
- Minimum 3.0 GPA
- Power BI knowledge will be a plus
- MiniTab is a plus
- Coursework and/or experience in statistical analysis, lean tools- Required
- Good written and verbal communication and interpersonal skills
- Able to work independently as well as in a team environment
- Must have US work authorization.
- Indefinite U.S work authorized individuals only. Future sponsorship for work authorization is not available.