Support Manager

• Lead and direct the teams in person centered planning and support, ensuring that tailored support plans are completed, reviewed, and continuously developed to meet individual needs, wishes and outcomes.
• Ensure teams actively support and promote the health and well-being of people supported and that current issues or changes in health, behavioural, emotional, psychological, or mental health needs are reported to the relevant professionals and support sought if necessary.
• Lead and direct teams to facilitate and empower independence of people supported.
• Take an active role in the development and growth of the Organisation, supporting the business development objectives and Key Performance Indicators (KPIs) in line with the Organisational strategic aims and objectives.
• Developing and maintaining relationship with partners, key stakeholders and external agencies/professionals.
• Managing, recruitment, performance, and development of staff.
• Maintaining a good local market knowledge of Leeds, West Yokrshire to ensure that opportunities for the people supported are maximised and that the Organisation is aware of external changes that will affect the service(s) market position.
• Be responsible for quality management and auditing of service delivery, maintaining accurate internal and external quality assurance records and completing any required improvement actions.
• Ensuring effective financial planning and budgetary control for the service, liaising as appropriate with the Operations and Area Service Manager.

• Level 3 Social Care qualification. (Minimum essential required).
• Willing to work towards NVQ Level 5 in Health and Social Care.
• An existing Deputy Manager or Service Manager with Supported Living or Residential experience.
• Experience of working at a supervisory level in a care/support setting.
• Strong experience supporting people with Learning Disabilities.
• Good knowledge and practical implementation of CQC regulations.
• Ability to recognize, challenge, and remedy bad practice.
• Strong leadership, interpersonal, and communication skills.
• Confident, flexible, and efficient.
• Ability to set and work to deadlines.
• Excellent level of people management skills.
• Management and leadership skills to maintain high standards and lead the staff team.
• Excellent level of organisation skills.
• Ability to demonstrate clear communication skills both verbal and written.
• Full valid UK Driving License is essential.

• Highly competitive salary - above market rate for a non-registered management role
• Access to a Level 5 Leadership and Management in Health and Social Care
• Wagestream - get early access to your earning as you earn it plus discounts and money tips
• Blue Light Card paid for
• Simply Health - a health plan giving you 24/7 GP access, plus help with costs for prescriptions, dental, and more

Domus Recruitment