
Business Development Manager - FM
- London
- Permanent
- Full-time
- Lead proactive business development across the FM sector in line with Skanska's strategic goals
- Build strong, lasting relationships with clients and partners across different sectors
- Identify and qualify high-quality work opportunities - including frameworks, tenders, and negotiated contracts
- Work closely with Preconstruction, Operations, and Senior Leadership to shape compelling customer propositions
- Own and deliver detailed Customer Engagement Plans (CEPs) for your target geography/sector
- Maintain and develop our CRM system to ensure effective reporting and pipeline visibility
- Represent Skanska at key industry events and networking opportunities
- Mentor and support talent within the business development and preconstruction teams
- Increased visibility and recognition of Skanska FM in the market
- Sustainable, predictable and profitable growth in FM opportunities
- Improved client retention and cross-selling of new services to existing accounts
- Tangible improvement in Net Promoter Score (NPS) and client satisfaction
- Proven experience in Facilities Management or built environment business development
- Strategic mindset with the ability to spot opportunities, shape offers and influence senior stakeholders
- Has thorough knowledge of business development and creating negotiated framework and bid opportunities
- Excellent communication and interpersonal skills - able to build trust and credibility quickly
- Self-starter who thrives in a collaborative, cross-functional team
- Experience of the Higher Education sector is desirable
- Knowledge of the construction/FM landscape particularly across London and the South UK a plus