Intermediate Technical Consultant

London
Permanent
Full-time

19 days ago

The CompanyBe at the forefront of developing technology that is transforming the air travel industry.Veovo technology powers intelligent airports and shapes brilliant travel experiences. From streamlining operations to smoothing passenger journeys, we help the world's best airports make smarter decisions today and transform for tomorrow. We bring innovation and pace to the market and are rapidly growing into a leader in transport-related artificial intelligence.Our clients span continents, but all share one thing in common: they’re big names in airport excellence, with even bigger digital goals. With offices in the UK, Poland, Denmark, New Zealand and the US, Veovo offers a world of opportunityAs a Veovo Technical Consultant, you will be passionate about technology and how it can be utilised to deliver value-based outcomes for innovative airports globally. You will foster collaboration between Veovo and our airport subject matter experts, and across the wider airport stakeholder environment.Our team deploys and supports Veovo solutions across a diverse range of Airports in either traditional waterfall or modern agile environments. Performing a broad range of activity, you will apply a methodical approach to problem definition and resolution.Primarily you will capture and understand airport requirements through workshop and observational sessions, and build, configure, and integrate Veovo to achieve brilliant quantifiable results. To provide the best customer experience you will also be involved in ongoing relationship building and the support of implemented Veovo solutions, providing thought leadership and technical delivery expertise as required.Our solutions are built in a range of modern technologies that you will apply in your analysis, implementation and customer success responsibilities.We are a tight-knit team and we will encourage you to be an active participant in all respects of our operation. You will undertake specific Market, Product and Technology training to enable you to hit the ground running, and this process will be supported by your team and Manager on an ongoing basis.As this is a customer-centric airport technology role, and our business is within the global airport market, a reasonable level of travel is required.In this role you can expect to:

Analyse customer or new product requirements and specification writing
Implementation of Veovo products and solutions
Provide customer training
Programming of software modifications and development of deployment-specific integration and configuration
Technical documentation of deployed solutions and user documentation
Assist with software and process Quality Assurance
Provide 24 hour on-call problem resolution support (Rostered)
Assist and support customer success by effectively handling assigned service tickets or requests as raised by airport customers

What you will need for this role:

+3 years’ experience in a similar role
Strong analytical, problem solving and critical thinking skills
Proven ability to understand and communicate technical and business concepts
Ability to collaborate and build strong product delivered solutions
Technical and programming skills in one or more of the following:

Database scripting languages (i.e. MSSQL T-SQL / Oracle PLSQL)
C# .NET
JavaScript and Angular framework
Demonstrate coding best practise against industry coding standards
Working knowledge of SDLC methodologies
Capable of using standard desktop software packages
Personal responsibility and the ability to work in a team or autonomously
Experience in the Airport / Airport Technology sector would be useful

What we offer:

Working with cutting edge technologies in a small and ambitious team in a flat company structure
Rapid growth opportunities and structured professional training
Flexible working hours and remote work possible
Exciting and innovative projects in the aviation industry

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