Security Officer - Full Time Ulster University Coleraine
- Coleraine, Co Londonderry
- Permanent
- Full-time
- Be a role model for positive attitude and respect for our colleagues, client and customers;
- Carry out security activities to the standards confirmed in the site specification and to the standards trained and defined by the SIA;
- React to any incident or event in order to ensure the safety of persons and property in line with training, client requirements and Company policies and procedures;
- Maintain a proactive dialogue with internal and external customers, responding to feedback appropriately.
- Reinforce our vision to always be our clients “partner of choice”;
- Ensure client premises and surrounding area is safe and secure by carrying out patrols internally and externally on site and permitting only authorised personnel;
- Proactively operate CCTV cameras to identify suspicious activity and capturing footage of an evidential nature if required;
- Report any suspicious items or activities;
- Maintain a log of all incidents and provide written and verbal reports to the Contract Manager;
- Advise Line Management of any security occurrence or system failure and identify and report any situation of potential risk or concern affecting security;
- Maintain, operate and test security equipment and report any failures or performance deterioration;
- Comply with SIA, Company and client operating procedures, working practices and protocols;
- Successfully complete mandatory SIA training;
- Adhere to performance standards which deliver client and customer expectations;
- Ensure adherence to all legal requirements;
- Actively contribute towards the achievement of our strategic and operational targets and overall business aims.
- Respond to emergency incidents following the agreed procedures;
- Actively contribute to a high-performance culture and embrace change;
- Work closely with colleagues and management to discuss actions, innovations and challenges;
- Understand and adapt to the varying needs of our business;
- Be fully flexible to support the rostering requirements to fulfil the operational requirements of the client.
- Identify and propose new ways of working with colleagues and the management team;
- Participate in a culture of continual improvement by fully participating in the success of our business and self-development through our Pathway to Success programme.
- Actively support and encourage a culture of social responsibility;
- Actively encourage a green agenda across our client site;
- Participate in events that support local charities.
- Demonstrate and encourage trust, integrity and collaboration with all our colleagues and our client;
- Build and maintain positive relationships to ensure the delivery of exceptional services and to safeguard our current and future business requirements;
- Build trust with every action and contact with our colleagues and clients.
- Current valid SIA licence (Manned Guarding or Door Supervisor).
- CCTV licence within 3 months of employment
- 1st Aid Certificate
- Demonstrable track record/experience in a customer facing role;
- Ability to work in a demanding and high compliance role;
- Managing challenging situations;
- Strong customer focus in delivering and improving services.
- Excellent communication and interpersonal skills;
- Developing and sustaining effective working relationships;
- Attention to detail;
- Maintaining accurate records;
- Working under pressure;
- Problem solving and decision making;
- Working as part of a team.