
Repairs & Voids Manager
James Andrews Recruitment Solutions
- Somers Town, North West London
- £62,000 per year
- Permanent
- Full-time
- Lead on operational contract management overseeing delivery of the service and continuous review of performance and services through comprehensive KPI and financial management
- Ensure that void works and repairs are delivered on time, to schedule and in accordance with contract requirements and quality standards to achieve high customer satisfaction
- Diagnose building repair issues and create specifications of remedial work, commission/tender works as required, plan works and manage contractors on site including stakeholder management
- Motivate, develop and lead a team of Surveyors in delivering well maintained and managed estates and properties
- Ensure invoices and variations are processed and approved on time and within agreed approval levels and budget parameters
- Ensuring continuous improvement in the team, department, and business to support delivery of the business plan, contractual regulatory requirements, and meeting KPI's
- Experience required in Social Housing
- Experience of managing a team
- Experience of working in partnership with contractors and internal teams
- Demonstrate a track record in successful repairs contact management
- Relevant professional qualification (e.g. HNC RICS or CIOB
- Excellent knowledge of building construction, standards and legislation
- Hybrid working
- 25-day holiday allow
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