About Our ClientMorgan McKinley is proud to partner with a leading global financial services organisation. Established in Ireland in 2012, our client has become a key player in the country's financial landscape, helping individuals, businesses, and investors with their financial goals. They manage a significant portfolio of over €30bn in assets and have a dedicated team of more than 600 professionals across their Shannon and Dublin offices.As part of a larger international group with operations across the UK, Europe, and Southeast Asia, our client combines deep local knowledge with global expertise, managing over €40bn in assets worldwide.The OpportunityAn excellent opportunity has arisen for a professional and highly organised Front of House Administrator to join our client's team on a short term assignment in their Shannon office.Reporting to the Executive Assistant, you will be the face of the company, responsible for delivering an exceptional front-of-house experience. You will also provide vital administrative support to the Executive and Management teams, making you a central figure in the smooth operation of the office.Key Responsibilities
Front of House Management:
Act as the first point of contact, providing a warm and professional welcome to all visitors and managing the sign-in process.
Answer and direct all inbound calls promptly and efficiently.
Ensure the reception area is immaculate and professionally presented at all times.
Manage security access cards for employees and visitors.
Coordination & Office Management:
Oversee the management of meeting room calendars, ensuring rooms are booked correctly and prepared with necessary supplies.
Handle all incoming and outgoing post and courier services, including sorting and distributing deliveries.
Proactively manage stock levels of office stationery and kitchen supplies, placing orders with suppliers as needed.
Administrative Support:
Provide ad-hoc administrative support to the Executive and Management teams, including scanning, photocopying, binding, and filing.
Coordinate travel arrangements, including booking taxis and maintaining accurate travel logs for employees.
Process invoices for payment using the company's invoicing system.
Handle all confidential material (both written and verbal) with the utmost professionalism and discretion.
Assist the Office Manager with various projects and report/resolve minor facilities issues.
Skills & Experience
Proven experience in a busy receptionist or front-of-house role is essential.
Demonstrable experience in an office administration capacity.
A background in Financial Services is highly desirable but not essential.
The Ideal Candidate
You possess exceptional communication and interpersonal skills with a clear focus on delivering outstanding customer service.
You are highly organised, with a keen eye for detail and a commitment to quality and accuracy.
You have a positive, 'can-do' attitude and are resourceful, flexible, and able to think on your feet.
You are a collaborative team player who can also work independently.
You are proficient in general IT systems, including the Microsoft Office suite.
