As a GP Receptionist, you will be the first point of contact for our patients, playing a crucial role in delivering excellent customer service and ensuring the smooth operation of the practice. Your responsibilities will include, but are not limited to.Main duties of the job
Greeting patients and visitors warmly and professionally
Managing telephone and face-to-face inquiries, booking appointments, and handling cancellations
Updating and maintaining patient records using our Emis software system
Assisting patients with registration and any necessary paperwork
Handling prescription enquiries and other administrative tasks
Communicating effectively with medical staff and patients to ensure efficient service delivery
Ensuring the reception area is clean, organised, and welcoming
Adhering to confidentiality and data protection policies
About usWe are a busy and well-established General Practice dedicated to providing high-quality healthcare to our community. Our team is committed to ensuring patients receive the best possible care in a friendly and efficient manner. We are currently looking for a professional and compassionate GP Receptionist to join our team.If you are interested in the role, please submit an application form. If your application is successful, you will be contacted to have a telephone interview with a view to being invited for a face-to-face interview with the Operations and HR Manager.We look forward to receiving your application and potentially welcoming you to our dedicated team.DetailsDate posted18 August 2025Pay schemeOtherSalary£23,873.60 a yearContractPermanentWorking patternFull-timeReference numberA0461-25-0005Job locations1 NorthgateCanterburyKentCT1 1WLChartham SurgeryParish RoadCharthamCanterburyKentCT4 7JUBlean Surgery11 Tyler Hill RoadBleanCanterburyKentCT2 9HPJob descriptionJob responsibilitiesJob Title: GP ReceptionistLocation: Northgate Medical Practice/Blean Surgery/Chartham SurgeryJob Type: Full-time/Part-timeAbout Us: We are a busy and well-established General Practice dedicated to providing high-quality healthcare to our community. Our team is committed to ensuring patients receive the best possible care in a friendly and efficient manner. We are currently looking for a professional and compassionate GP Receptionist to join our team.Job Description: As a GP Receptionist, you will be the first point of contact for our patients, playing a crucial role in delivering excellent customer service and ensuring the smooth operation of the practice. Your responsibilities will include, but are not limited to:
Greeting patients and visitors warmly and professionally
Managing telephone and face-to-face inquiries, booking appointments, and handling cancellations
Updating and maintaining patient records using our Emis software system
Assisting patients with registration and any necessary paperwork
Handling prescription enquiries and other administrative tasks
Communicating effectively with medical staff and patients to ensure efficient service delivery
Ensuring the reception area is clean, organised, and welcoming
Adhering to confidentiality and data protection policies
Key Requirements:
Previous experience in a receptionist or administrative role, preferably within a healthcare setting
Excellent communication and interpersonal skills
Strong organisational abilities with a keen eye for detail
Proficiency in using computer systems and basic software applications
Ability to work effectively in a fast paced environment and manage multiple tasks simultaneously
Compassionate and patient focused attitude
Flexibility to work varied shifts, including some evenings and weekends as needed
Benefits:
NHS Pension Scheme
Training and professional development opportunities
Supportive and collaborative work environment
Job descriptionJob responsibilitiesJob Title: GP ReceptionistLocation: Northgate Medical Practice/Blean Surgery/Chartham SurgeryJob Type: Full-time/Part-timeAbout Us: We are a busy and well-established General Practice dedicated to providing high-quality healthcare to our community. Our team is committed to ensuring patients receive the best possible care in a friendly and efficient manner. We are currently looking for a professional and compassionate GP Receptionist to join our team.Job Description: As a GP Receptionist, you will be the first point of contact for our patients, playing a crucial role in delivering excellent customer service and ensuring the smooth operation of the practice. Your responsibilities will include, but are not limited to:
Greeting patients and visitors warmly and professionally
Managing telephone and face-to-face inquiries, booking appointments, and handling cancellations
Updating and maintaining patient records using our Emis software system
Assisting patients with registration and any necessary paperwork
Handling prescription enquiries and other administrative tasks
Communicating effectively with medical staff and patients to ensure efficient service delivery
Ensuring the reception area is clean, organised, and welcoming
Adhering to confidentiality and data protection policies
Key Requirements:
Previous experience in a receptionist or administrative role, preferably within a healthcare setting
Excellent communication and interpersonal skills
Strong organisational abilities with a keen eye for detail
Proficiency in using computer systems and basic software applications
Ability to work effectively in a fast paced environment and manage multiple tasks simultaneously
Compassionate and patient focused attitude
Flexibility to work varied shifts, including some evenings and weekends as needed
Benefits:
NHS Pension Scheme
Training and professional development opportunities
