Front of House Multi-Skilled Team member

Accor

  • Long Eaton, Derbyshire Derby
  • Permanent
  • Part-time
  • 1 month ago
Company DescriptionNovotel Nottingham Derby is a 4-star hotel located in Long Eaton, between Nottingham and Derby. Also, just off junction 25 of the M1.Offering newly refurbished rooms with king-sized beds as standard also family rooms available, our features which we have a lovely restaurant and a lobby bar.Job DescriptionJob Type: Zero-hour contractSalary: £12.21Start Date: ImmediateWhat we are looking for here at Novotel Nottingham is someone who is enthusiastic to full fill our guest needs. Someone reliable and out-going so that tasks are complete, ensuring all guests have a memorable experience. Your role will come with various responsibilities which will make your department run smoothly.Responsibilities
  • Welcoming guest with a warm greeting.
  • Taking beverage and food orders correctly ensuring all customers preferences are met.
  • Upselling items when serving.
  • Maintain a clean and tidy area in your section.
  • Taking beverage and food out with care.
  • Communicating with kitchen staff to ensure timings of food delivery are running smoothly.
  • Helping other team members in different departments when needed.
  • Handle guest inquires and resolves any issues professionally.
QualificationsSkills
  • Customer service
  • Food Hygiene and safety
  • Handling cash transactions
  • Communication
  • Time Management
  • Problem Solving
  • Active Listening
  • Multitasking
Additional InformationThe Person:Successful candidates for the position of Front of House Multi-Skilled Team Member will be able to work as a team but also work by themselves, communicate with there team but also other team members around the hotel. Handling situations in a polite and professional manner to suit guests needs.

Accor