Key Account Customer Relationship Manager
Rentokil Initial
- Leeds
- £24,691 per year
- Permanent
- Full-time
- To act as the main point of contact for your customers retaining and growing the accounts against set targets
- To drive excellent customer service levels by providing a proactive and reactive service
- To monitor the progress against service level agreements and own the communications with customers post-sale
- To manage the onboarding of new contracts and carry out introductory reviews with our new customers
- To carry out key accounts analysis from generated reports
- Also to coordinate customer projects, special events and bespoke products.
- Strong influencing and negotiation skills
- An ability to build strong, sustainable relationships with customers and colleagues
- Self-motivation and willingness to use your own initiative in situations involving customers
- Experience of working towards and succeeding against targets
- Experience in field sales or key accounts would be highly advantageous
- A competitive basic salary
- Excellent training and support from day one
- Performance-based salary grading, allowing you to move up the ladder
- Bonuses based on individual and team performances
- Promotion possibilities if you are a high performer
- Benefits such as access to friends and family discount scheme called RI Rewards where you could earn discounts in over 3000 retailers