Head of Customer Experience

Critical Project Resourcing

  • Central London
  • Permanent
  • Full-time
  • 13 days ago
We are looking for an individual to lead the Customer Experience at a Local Authority. This role will focus on ensuring the excellent delivery of customer service across the boroughs different departments.Job responsibilities include, but are not limited to:- Ensuring customers can receive information quickly and efficiently whether that be through face-to-face interactions or via telephone or email
- Developing strategies to ensure all customers have access to services, including those who may need further assistance
- Assisting with developing the councils online services to encourage greater useCandidate requirements:- Experience of completing digital transformation projects
- Experience of working with a Local AuthorityPlease get in touch if you would like to find more information out about this role (emily@cpresourcing.co.uk)Can't find the job you're looking for?Complete this short form & submit your CV then we will do the rest.(Allowed file size is 5Mb and file types are: doc, docx, txt, pdf, rtf, xls)Please note that for your privacy no data from this form is stored in this website, beyond the legitimate interest period.First Name*Last Name*Email*Job Type*Sector*Attach CV*Attach CV*Message*SendCritical Project Resourcing Ltd
6 Blighs Road
Sevenoaks
Kent
TN13 1DA
T: 01732 455 300
F: 01732 452 850| |© Critical Project Resourcing.
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Critical Project Resourcing