
Fundraising Administrator - Aylesford
- Aylesford, Kent
- £31,035 per year
- Permanent
- Full-time
Location: Hybrid – Aylesford, Maidstone (minimum 3 days per week in the office)
Salary: £31,035 per annum
Hours: Full time, 37.5 hours per week (some evening and weekend work may be required)
Contract: Permanent
Closing Date: 4th September 2025About the RoleThis is a rewarding opportunity to play a vital part in growing our fundraising and supporting people in our community when they need us most. You will provide efficient administration across our individual giving streams, including regular giving, lottery and in-memory donations, while playing a key role in legacy administration.As a first point of contact for donors, families and supporters, you will ensure all enquiries are handled with professionalism, accuracy and empathy. Your work will help strengthen relationships with our generous donors and ensure every gift is managed with care and respect.Key Responsibilities include:
- Administering legacy gifts, liaising with solicitors, executors and next of kin
- Processing and recording regular giving, lottery and in-memory donations
- Supporting the delivery of donor stewardship activities, acknowledgements and supporter journeys
- Working closely with Finance to ensure reconciliations and audit trails are accurate
- Ensuring data is managed in line with GDPR and fundraising best practice
- Providing first-class supporter care to donors, families and representatives
- Experience in fundraising administration, ideally in an Individual Giving or Legacy role
- Excellent attention to detail and the ability to manage sensitive information
- Strong communication skills with empathy, professionalism and patience
- Good working knowledge of Microsoft Office (Excel, Word, Outlook)
- Experience using a CRM/database (Raiser’s Edge or similar preferred)
- Ability to prioritise workload and work both independently and as part of a team