Surveyor / Senior Surveyor - Commercial Property Management - Birmingham

Lambert Smith Hampton

  • Birmingham
  • Permanent
  • Full-time
  • 15 days ago
Job descriptionJob Title: Surveyor / Senior SurveyorDepartment: Commercial Property ManagementLocation: BirminghamKey focus of job:To provide effective and efficient Property Management of investment properties for key national and local clients, working in association with the existing property management team across the region.Main tasks: * To manage an existing portfolio of both national and local clients across the region.
  • To resolve day-to-day property management issues professionally and efficiently.
  • Service Charge management including annual budgeting and reconciliations.
  • Where appropriate consider and provide advice to protect and/or enhance the client's asset value.
  • To liaise with clients, contractors and tenants on a regular basis and to work closely with Property Management Accounts in ensuring excellent service is provided to all clients.
  • Monitor and manage key lease events, ensuring the accuracy of property management databases.
  • To facilitate client meetings as required and ensure client requirements are acted upon and their expectations fulfilled.
  • To manage relationships with clients and others in the local and regional property market.
  • To continually strive to improve working practices and client service delivery for the whole team.
  • To represent LSH and the full range of property related services available to clients.
Main capabilities:Technical Skills
  • MRICS Qualified
  • Practical understanding of commercial property management.
  • Proven track record of managing service charges for multi-let properties.
  • Computer Literacy, specifically in Microsoft Office and Property Management databases.
  • Full UK Driving Licence
Customer Focus
  • Demonstrates a clear understanding of client requirements
  • Enjoys the clear confidence and respect of clients
  • Collects, reviews and acts upon client feedback
  • Researches into current and future client requirements
  • Demonstrates an awareness of market trends
Communication Skills
  • Capable presenter, both of technical and business matters
  • Good communicator internally and externally with client and tenants alike
Personal Qualities
  • Presents a professional image when dealing with clients and demonstrates self confidence
  • Demonstrates ambition and commitment to self development
  • Highly organised
  • Manages own time and exercises good commercial judgement to maximise fee earning potential
  • Team Player
  • Demonstrates business acumen
Organisational Focus
  • Seeks to improve personal and team service delivery
  • Seeks to improve effectiveness and efficiency of the team
Analytical Reasoning
  • Demonstrates good attention to detail by regularly producing carefully prepared, accurate work
  • Uses thorough and effective data gathering techniques in all aspects of the work
Interpersonal Skills
  • Understands and listens to others' requirements
  • Demonstrates co-operation and willingness to work with others

Lambert Smith Hampton