You will have: While you may, or may not have previous retail experience, at Jo Malone London your continued development is deeply invested in, you will inevitably become a fragrance connoisseur. A passion and energy to provide inspirational, authentic and personalised customer service An approachable, friendly with a 'can-do' attitude. Flexible availability across days/hours. We want all of our team to have a good work-life balance, please discuss your availability further with the hiring manager before/during the interview. Proof of right to live and work in the country