Shop Manager - Charity Retail
- North West London
- £26,650 per year
- Permanent
- Full-time
- You will work closely with the Area Manager so they can understand your stock requirements and be responsible for overseeing the maintenance and health & safety of the shop.
- Responsible for the smooth running of the store in accordance with company guidelines
- Deliver annual store financial and contribution targets.
- Deliver against store KPI's.
- Lead and develop your team.
- Recruitment and selection of new team members.
- Visual merchandising the store, maximising all opportunities.
- Driving new business into the store.
- Liaising with the local community.
- Recruiting volunteers for the store.
- Previous Store Manager/Assistant Manager experience within charity or retail.
- Have the ability to engage customers through outstanding communication, questioning and listening skills.
- KPI aware and driven.
- Experience of working to targets in a customer focused environment.
- Energy, drive and a positive can-do attitude.
- Flexible to cover store opening hours and weekends.
- Proven track record of successful delivery of a high growth, profitable operation.
- Experience in managing a large team of volunteers, including recruitment and development, as well as excellent customer service and supporter relationship building skills.
- An understanding of charity retail would be a distinct advantage and a passion for the charity sector.
- Flexible to work weekends.