Job summaryThis is an exciting opportunity to join our friendly team of dedicated professionals to deliver high quality, patient centred care to our patients.The whole team works together to provide an innovative and caring service where patients are truly at the heart of everything we do.We are looking for a part time Prescription Clerk (circa 20 hours per week) to join our team in the Abbeyview Surgery.The position offers 6 weeks holiday, pro rata, together with Bank Holidays and inclusion in NHS pension scheme.Main duties of the jobProcess routine prescription requests (via Syst1, email and paper repeats)Manage prescription queries accordingly.Liaise with Practice Manager and clinical team with any areas of concern.Liaise with medicines management team relating to any queries.Ensure that patients are notified immediately of any medicines changes.If a medication review for a patient is overdue, book the patient with the clinical pharmacist.If there is a manufacturer's or supply problem, liaise with the chemist or medicines optimisation team for an alternative. Issue prescription and advise patient of the changeAdd new patients' medication and pass to GP.Check for over and under usage of medication.Delete medications that have not been issued for 12 months (every three months).Any other reasonable administrative duties as directed.General Responsibilities:Maintain patient confidentiality and adhere to data protection regulations.Follow practice protocols and procedures to ensure compliance and efficiency.Participate in ongoing professional development and mandatory training.Contribute to practice improvements and participate in audits.About usAbbeyview Surgery is a semi-rural, part dispensing Practice serving circa 9300 patients in Crowland, Lincolnshire.We have a strong team ethos where all departments work collaboratively to provide the best patient centred care possible.DetailsDate posted20 August 2025Pay schemeOtherSalaryDepending on experienceContractPermanentWorking patternFlexible workingReference numberA5532-25-0009Job locationsAbbey View Medical CentreThorney RoadCrowlandPeterboroughPE6 0ALJob descriptionJob responsibilitiesPrescription Clerk Duties:Process routine prescription requests (via Syst1, email and paper repeats) accurately and efficiently.Manage prescription queries accordingly.Liaise with Practice Manager and clinical team with any areas of concern.Liaise with medicines management team relating to any queries.Ensure that patients are notified immediately of any medicines changes.Liaise with chemists, patients, nursing homes and hospitals when needed.If a medication review for a patient is overdue, book the patient with the appropriate clinicianIf there is a manufacturer's or supply problem, liaise with the chemist or medicines optimisation team for an alternative. Issue prescription and advise patient of the change.Add new patients' medication and pass to GP.Check for over and under usage of medication.Delete medications that have not been issued for 12 months (every three months).Any other reasonable administrative duties as directed by the Department Supervisor, The Practice Manager or Partner.General Responsibilities:Maintain patient confidentiality and adhere to data protection regulations.Follow practice protocols and procedures to ensure compliance and efficiency.Promote a safe working environment by adhering to health and safety regulations.Support equality and diversity in the workplace.Participate in ongoing professional development and mandatory training.Communicate effectively with colleagues, patients, and external healthcare providers.Contribute to practice improvements and participate in audits.Confidentiality:In the course of seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriatelyIn the performance of the duties outlined in this Job Description, the post-holder may have access to confidential information relating to patients and their carers, Practice staff and other healthcare workers. They may also have access to information relating to the Practice as a business organisation. All such information from any source is to be regarded as strictly confidentialInformation relating to patients, carers, colleagues, other healthcare workers or the business of the Practice may only be divulged to authorised persons in accordance with the Practice policies and procedures relating to confidentiality and the protection of personal and sensitive dataThere may also be a requirement to undertake other similar duties as part of this post in order to provide a quality service. These will be consistent with the level of responsibilities outlined above. Job descriptionJob responsibilitiesPrescription Clerk Duties:Process routine prescription requests (via Syst1, email and paper repeats) accurately and efficiently.Manage prescription queries accordingly.Liaise with Practice Manager and clinical team with any areas of concern.Liaise with medicines management team relating to any queries.Ensure that patients are notified immediately of any medicines changes.Liaise with chemists, patients, nursing homes and hospitals when needed.If a medication review for a patient is overdue, book the patient with the appropriate clinicianIf there is a manufacturer's or supply problem, liaise with the chemist or medicines optimisation team for an alternative. Issue prescription and advise patient of the change.Add new patients' medication and pass to GP.Check for over and under usage of medication.Delete medications that have not been issued for 12 months (every three months).Any other reasonable administrative duties as directed by the Department Supervisor, The Practice Manager or Partner.General Responsibilities:Maintain patient confidentiality and adhere to data protection regulations.Follow practice protocols and procedures to ensure compliance and efficiency.Promote a safe working environment by adhering to health and safety regulations.Support equality and diversity in the workplace.Participate in ongoing professional development and mandatory training.Communicate effectively with colleagues, patients, and external healthcare providers.Contribute to practice improvements and participate in audits.Confidentiality:In the course of seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriatelyIn the performance of the duties outlined in this Job Description, the post-holder may have access to confidential information relating to patients and their carers, Practice staff and other healthcare workers. They may also have access to information relating to the Practice as a business organisation. All such information from any source is to be regarded as strictly confidentialInformation relating to patients, carers, colleagues, other healthcare workers or the business of the Practice may only be divulged to authorised persons in accordance with the Practice policies and procedures relating to confidentiality and the protection of personal and sensitive dataThere may also be a requirement to undertake other similar duties as part of this post in order to provide a quality service. These will be consistent with the level of responsibilities outlined above.Person SpecificationExperienceEssential
Experience of working in an NHS prescription related environment is essential for this role.
Person SpecificationExperienceEssential
Experience of working in an NHS prescription related environment is essential for this role.
