
Warehouse Team Leader
- Northampton
- Permanent
- Full-time
- Someone people focused and able to assist in the effective management of the team (communications, attendance, performance, and conduct)
- Someone who understands the warehouse and can plan and co-ordinate activity in line with projected volumes.
- Support and lead a team function within the warehouse to deliver the expected customer service in terms of quality, cost and lead time and report results in a timely manner.
- Allocate resource for designated team and area of control to achieve set KPI's, targets and quality standards.
- Provide an efficient and professional level of service to all customers to meet agreed delivery schedules and SLA's.
- Provide adequate induction, training, monitoring and support for designated team.
- You will drive a continuous improvement program, identifying opportunities to improve efficiency and process improvement.
- Adhere to all emergency procedures (disaster recovery, fire, and evacuations etc.).
- Identify training needs and take appropriate action address these in line with individual and operational requirements.
- Maintain confidentiality and remain in line with GDPR (Data Protection), make notes of all performance related conversations and provide written reports within critical time scales.
- Embrace the introduction of new procedures and on new equipment technology.
- Experience from a similar environment
- Continually looks for ways to enhance and improve current processes.
- Clear communicator with excellent interpersonal skills
- Effective planning of daily manpower and control of overtime
- KPI's and revenue managed in line with targets.
- Control pre op checks on all MHE.
- Positive attitude when dealing with challenge & change.
- Team orientated.
- Ability to work in a fast-paced environment.
- Drives for continuous improvement.
- PC literate, Excel & Word preferred.