Seasonal Christmas UGG Sales Associate (Part-time Temp) - Knightsbridge, London

Deckers

  • London
  • Temporary
  • Part-time
  • 7 days ago
Seasonal Sales AssociateAbout UGGAt UGG, a division Deckers Brands, we exist to transform the lives of our customers and each other by sharing our passion and love for UGG. We’re driven by a clear mission: to bring the UGG brand to life through every interaction and evolve industry ideas by delivering experiences our customers’ desire. As a member of the Deckers Family, you represent our brands and deliver unique, personalized shopping experiences.SummaryOur Seasonal Sales Associates are critical to the success of our stores over the Christmas and Peak sales months. As a Seasonal Sales Associate, it’s your job to create the best possible customer experience. It’s your job to listen to each customer and offer recommendations and current product knowledge in response to their needs. You also know how to communicate the UGG brand’s sustainability initiatives and social and ethical commitments to our customers while sharing your love and passion for our products. As a Seasonal Sales Associate, you operate as part of dynamic team and you cooperate to achieve business goals. This is a seasonal position, lasting for 2-5 months.DescriptionAs an UGG Seasonal Sales Associate, you create personalized shopping experiences for our customers that drive brand loyalty. You understand the importance our modeling our Service Training Program and you greet customers promptly and courteously as they enter the store. You ensure that all customer questions are addressed accurately and responded to before they leave. You provide exceptional service from start to finish, including effectively communicating our return policy. You maintain a positive, cheerful attitude with customers and team members and promote the store and brand image in all interactions including adhering to a dress code. You provide exceptional customer service to both our in-store customers and those who call on the phone.Core CompetenciesAs a successful Seasonal Sales Associate, you know how to:Ensure the highest level of customer service possiblePrioritise brand and product knowledge training in customer interactionsCommunicate effectively with customers, team members, management, and corporate stakeholdersContribute to a team and cooperate to achieve goalsMulti-task in a fast-paced environmentRespond to problem situations with professionalismWho you areA natural communicator who conveys the UGG and Deckers Brands vision and missionA motivated team player and self-starterYou have a problem solving mindset and approach challenges with agilityWe would love to hear from people withPrevious retail experience is a plusWhat we will give youExtras, perks & volunteering opportunities - Being a valued member of the UGG and Deckers Brands team means more than just a paycheck. From generous discounts to community-based programs, we offer a variety of cool extras.Growth and Development; Deckers Brands was built on the idea of pursuing passion. That’s why we offer extensive opportunities and support for personal and professional development including a Global Mentorship ProgramUniform Allowance60% discount off the Deckers Brands’ (UGG, HOKA, Teva) online, and 30% instore discount.Equal Employment Opportunity
Diversity and inclusion are key to our success. We are proud to be an equal
opportunity employer and our employees are people with different strengths,
experiences and backgrounds who share a passion for our brands. We welcome
qualified applicants embracing their race, color, religion, sex, sexual orientation,
gender identity, gender expression, national origin, age, military or veteran status, mental or physical disability, medical condition and all of the other beautiful parts of your identity.
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