Night Auditor

Accor

  • Heathrow, Greater London
  • Permanent
  • Full-time
  • 2 months ago
Company DescriptionJoin us at Accor, where life pulses with passion!​As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a common ambition: to keep innovating and challenging the status-quo.​By joining us, you will become a Heartist®, because hospitality is, first and foremost, a work of heart.​You will join a caring environment and a team where you can be all you are. You will be in a supportive place to grow, to fulfil yourself, to discover other professions and to pursue career opportunities, in your hotel or in other hospitality environments, in your country or anywhere in the world!​You will enjoy exclusive benefits, specific to the sector and beyond, as well as strong recognition for your daily commitment.​Everything you will do with us, regardless of your profession, will offer a deep sense of meaning, to create lasting, memorable and impactful experiences for your customers, for your colleagues and for the planet.Hospitality is a work of heart,​
Join us and become a Heartist®.Job Description
  • You make sure our guest experience never flags, even at night! Whatever's needed, you treat our guests as individuals, make them feel welcome and their stay special - the Hox way
  • Deal with the coming and going of guests, making sure all bills are correct and contain no surprises
  • Work with all our teams to make sure we're always busy, and help our Night Manager with any overbooking levels
  • Answer phones, sort out requests and anything that might arise time, involving the team as needed - you're the one-stop-shop for our guests to turn to
Qualifications
  • It's all about attitude for us, someone who enjoys being helpful to others and isn't easily flustered - there's a smaller team working at night so confidence and knowing how to work things out by yourself are key
  • Previous hotel (or similar) experience is great, but it's not a must-have for us - if you're eager to learn we can teach you what you need to know
  • You're looking for a place where you can be you; no clones in suits here
  • Passion for hospitality - you're all about creating memorable experiences for others, be they guests or colleagues
  • You're not precious. We leave our egos at the door and help get shit done
  • You're up for doing things differently and trying (almost) everything once
  • You want to be part of a team that works hard, supports each other and has fun along the way
Additional InformationExperience is an asset
Fluency in English and Computing
Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

Accor