
Transaction Banking, Payments Product Manager, Analyst/Associate, London
- London
- Permanent
- Full-time
- Execute against payments product strategy and Transaction Banking's high growth objectives
- End-to-end product management support for UK and European payments team
- Drive commercialization objectives through partnership across product, coverage, operations, and service
- Work directly with Transaction Banking Coverage teams and Clients to understand their needs and assist with solution design and implementation
- Develop and nurture collaborative working relationships with key internal partners including business teams, various product teams, and enterprise technology organizations
- Experience in one or more of the following payment rails; SWIFT, FPS, CHAPS, BACS, SEPA, SEPA Instant, TARGET2, and cross-border cross currencies
- Excellent organizational, time management and planning skills with a track record of balancing multiple initiatives across ad hoc and project-based activities
- Mission Driven: Must be a strong believer in the team and mission
- Inclusive Culture: Considerate to the cultural differences of team
- Forward thinking: Anticipation of organizational needs for efficiency
- Ability to generate ideas, identify and drive the development of new business
- 2+ years of Treasury/Cash Management product management/development or engineering/operations experience, with a focus on end-to-end payments process including cross-border, cross-currency solutions
- Experience in one or more of the following payment rails; SWIFT, FPS, CHAPS, BACS, SEPA, SEPA Instant, TARGET2, and cross-border cross currencies
- Experience in JIRA to define epics, stories and test cases for new requirements. Ability to execute test cases
- Experience working with Engineering teams to implement new payment rails and solutions
- Track record of supporting coverage with client needs identification, solution recommendations, RfP responses and pricing
- Support coverage in delivering product demos and best and final solution presentations (over phone or in-person)
- Provide training and support to client service, operations and coverage and business partners on new payments product capabilities
- Contribute input into marketing strategy and communications plans
- Hands on experience of agile development in a Product Owner role including writing epics, stories and test cases
- Knowledge of cash management services and products including collections, payments, account structures, liquidity management, and virtual accounts
- Strong payments industry knowledge; consultative background around complex solutions
- Technical expertise and experience of ISO 20022 and SWIFT standards across payments and cash management domains
- Experience of ownership and completion of UAT testing of payments systems
- Ability to understand and articulate customer needs and turn requirements into actionable solutions
- Ability to mobilize internal networks and resources
- Strong working relationships with clients, colleagues and cross-functional partners
- Desirable to have Channels products knowledge including; internet, host-host, API, SWIFT and mobile channels
- Desirable to have working knowledge of key ERP (AP, AR and Treasury) functions and Treasury Management Systems (TMS)