Plant &Cable Scheduler
Morson Talent
- Bury St Edmunds, Suffolk
- Permanent
- Full-time
Your job purpose will be to provide excellent customer service within a Logistics Team striving to continuously add customer value whilst constantly reducing cost.PRINCIPAL ACCOUNTABILITIES:
- Conduct oneself at all times in a professional manner to promote a positive image of the Logistics function and the clients reputation in general demonstrating the Vision and Values of the company
- Responsible for the scheduling of Plant, Cable and General Material for the Networks Business
- Ensure customer requests are processed accurately via SAP and the scheduling database
- Keep Customers informed of any issues relating to their requirements
- Liaise with Inventory Planners, Distribution Centres and Plant Assembly Team to ensure timely deliveries
- Liaison with third party providers
- Respond to customer enquiries and complaints in a professional, efficient and timely manner utilising the Logistics Customer Issue Log where appropriate
- Ensure emergency requirements for faults are fulfilled
- Complete ad hoc roles and duties as advised by the Customer Manager
- Participating in effective Mini-business meetings, ensuring clarity regarding work planned for the day, reviewing performance and identifying improvement opportunities.
- Applying visual management of QSCSP to ensure goal achievement, highlighting and addressing issues of concern.
- Conducting formal problem solving e.g. 3Qs, 5 Why’s, Fishbone etc.
- Implementing innovation to ensure continuous improvement of performance.
- Initiating and participating in Kaizen projects.
Monday to Friday: 8.00am – 4.30pmThis is a temporary role which will become permanent for the right candidate.LMIND
LogicMelon