
End User Support Analyst – BAU – Cardiff (Onsite Fulltime)
- Cardiff
- £300 per day
- Contract
- Full-time
- Extensive experience as an End User Support analyst supporting BAU queries in a busy professional services environment
- End point device hardware knowledge (HP, Lenovo, Apple – laptops, iPhones, iPads, office telephony and WiFi
- Accessing and configuring Firmware/BIOS to set standards
- Operating System exposure – install/update/remediate (Microsoft Windows – all support versions)
- End point software suites – install/update/remediate (Microsoft Office – all supported versions)
- Mobile Device Management Enterprise experience – device enrol/un-enrol (Profile Push) Mobile Iron Mobile Platform
- End point Enterprise management systems – device updates/software install (Microsoft SCCM, McAfee PGP, Bit locker)
- End point Enterprise deployment technologies – device pre-boot configuration, booting devices running device build sequences (Microsoft SCCM, Microsoft MDT)
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