
Facilities Manager
- Doncaster
- £36,000-36,500 per year
- Permanent
- Full-time
- To be responsible for ensuring that all facilities comply with Health and Safety, maintenance and organisational standards, that procedures are in place and complied with, and that matters arising are addressed promptly.
- To provide line management to the facilities team including recruitment, induction and training.
- To engage and oversee contractors in accordance with policy requirements, including proactive safety testing and the resolution of repairs.
- To ensure that appropriate Health and Safety risk assessments are in place to cover the scope of the YMCA’s premises and activities.
- To ensure that appropriate Health and Safety inductions and toolbox talks are completed for staff, volunteers, residents and others as required.
- To advise senior staff on matters impacting policies or procedures, and to bring day-to-day experience to developmental / strategic discussions.
- To contribute to gathering information and evidence relating to the regulatory framework for registered providers, safety issues and other licencing and similar matters.
- To oversee compliance with a designated Health and Safety standard (currently CHAS).
- To manage specified income and expenditure budgets, ensuring good value and identifying cost-saving opportunities.
- To provide regular and occasional reports as required, including for the monitoring of targets.
- To complete audits and the checking of records, and to deal with designated matters arising including coaching and instruction of staff at various levels.
- To manage relationships with commercial letting and car parking customers.
- To oversee IT provision across YMCA Doncaster, working with the external contractor as necessary.
- To assist with the oversight of insurance arrangements, including renewals and claims.
- To monitor the use and supply of utilities including where efficiency and cost savings can be achieved.
- To ensure that efficient requisitioning procedures are in place.
- To ensure the accurate collection and reporting of data and other information.
- To cover accommodation, reception or other duties where necessary in times of absence or vacancies.
- To act as a shift Duty Manager, including dealing with any safeguarding, staffing, client or other issues arising during periods of duty.
- To be part of the On Call rota with two or three others, responding effectively to concerns. This will include finding cover in the case of sickness or other absence, or covering a shift at short notice when no other cover is available.
- To develop and maintain appropriately professional relationships with clients, users and other staff, and to maintain confidentiality at all times.
- To represent senior staff and the Association positively in all relationships, both internal and external.
- To work within the policies and procedures of YMCA Doncaster, and to contribute to their development.
- Other reasonable duties as required from time to time by the Line Manager.
- Recent relevant experience of facilities management including Health & Safety compliance.
- Educated to level three or higher, preferably with a relevant qualification in Health & Safety or Facilities Management.
- Experience of managing a complex and unpredictable workload effectively.
- Experience of managing people including induction, regular supervision and performance management.
- Experience of efficient task management, including giving clear instruction and taking remedial action where necessary.
- Able to work within organisational procedures and clear structures.
- Experience of monitoring performance and meeting targets.
- Able to be assertive and persistent where necessary to get things done.
- Understanding of the key Health & Safety and maintenance issues relevant to YMCA Doncaster.
- Able to develop a strong understanding of YMCA Doncaster’s services and users, and to adapt as changes take place.
- Able to take a proactive and preventative approach to the work.
- Strong organisational and administrative skills, including attention to detail when inputting data and creating reports.
- Able to use Microsoft Word and Excel to a high standard, and able to implement or adapt to new technologies where efficiency can be improved.
- Effective verbal and written communication skills, including the ability to communicate well with colleagues as well as with customers or clients with complex needs and / or challenging behaviours.
- Capable of taking responsibility for unexpected situations and making significant decisions in accordance with policy.
- Able to carry out monitoring patrols across indoor and outdoor areas including four floors and two stairways, and to deal with any issues arising.
- Experience of maintaining confidentiality and appropriate relationships, and a clear understanding of the importance of those.
- Able to work varied and unsociable hours where needed.
- Able to cover as part of the On Call rota and to attend site within two hours in the event of an emergency.