Branch Sales Assistant
- Cambridgeshire
- £34,000 per year
- Permanent
- Full-time
Location: Cambridgeshire
Salary: Up to £34,000 (Dependent on Experience) + Generous Bonus
Job Type: Full-time, Permanent (44 hours per week)Job Overview
We are seeking an enthusiastic and customer-focused individual to join a well-established merchant team as a Branch Sales Assistant. This role focuses on delivering exceptional customer service and providing essential administrative support in a dynamic, fast-paced environment.Key Responsibilities
- Provide excellent customer service, assisting customers with product selection and inquiries.
- Accurately process sales transactions and manage account-related queries.
- Build and maintain strong customer relationships to encourage repeat business.
- Promote new products, special offers, and seasonal promotions.
- Handle telephone and email inquiries promptly and professionally.
- Previous experience in a merchant environment is preferred.
- Strong customer service and communication skills.
- Basic knowledge of plumbing and heating products is advantageous.
- Excellent organisational skills and attention to detail.
- A proactive approach and ability to thrive in a fast-paced setting.
- Generous Bonus
- Opportunities for career development and advancement.
- Supportive and collaborative work environment.
- Pension Scheme and 23 days holiday.
- Employee discounts on products and services.
- Financially secure business with excellent staff retention and reputation.