Café ManagerEast Anglia Children’s Hospices (EACH) is looking for a Café Manager to shape and grow our vibrant café space within our Wroxham charity shop. This is a fantastic opportunity for someone who thrives on creativity, takes ownership, and is looking to grow their experience and career.Along with the Shop Manager, you will develop our fantastic community space, where our customers can buy items in our shop but also sit and relax with a bite to eat and a beverage in our café.You will continue to build a team, focused on our customers in the café ensuring a high standard of food and beverage service and a welcoming approach to all. You will support the Shop Manager and have some responsibilities covering the shop.Working Pattern: Variable shifts: 5 days over a 7 day week including weekends.Mandatory weekend working on a rotational basisWant to see what it is like to be a part of our Retail team at EACH? Please click .Are you:
Passionate about customer service & building community support for the charity
An enthusiastic team leader with Café management/supervisory experience
Experienced in using professional coffee machines
Able to demonstrate strong leadership skills and commercial awareness
Able to demonstrate proven success in achieving sales targets
Do you have a hands-on approach and the ability to:
Recruit and motivate a team of volunteers to maximise sales and generate income to support the work of EACH
Influence and increase sales and productivity
The Role:
To maximise sales of food and beverages within the café
To manage the café staff and volunteer team alongside the Retail Shop Manager by providing guidance and direction to their efforts
To support EACH retail in its ambition to be the most loved charity shop in our community
Experience of working with volunteers would be an advantage, however this role would also suit a candidate with high street café experience.The Company has experienced unprecedented growth over the past few years. We have a vast number of employees, and provide support to clients from all over the country.