Community Resilience Support Team Leader

Reigate, Surrey
£41,585-45,135 per year
Contract
Part-time

2 days ago

Details

Title: Community Resilience Support Team Leader
Reference: SCC/TP/288934/3569
Positions: 1
Salary: £41,585 to £45,135 per annum
Category: Fire and Rescue
Contract type: Secondment
Working hours: 36 hours per week
Posted on: 5 August 2025
Closing date: 7 September 2025
Directorate: Chief Executive Office
Location: Woodhatch Place, 11 Cockshot Hill, Reigate, RH2 8EF

DescriptionWe are committed to the development of our workforce. This position is only available to applicants who already work for Surrey County Council. We thank you for your interest in our roles and would encourage you to review our vacancies which are open to all.The starting salary for this position is £41,585 per annum based on a 36 hour working week.This is an 6 month fixed-term contract or secondment opportunity.We are looking for a new Community Resilience Support Team Leader to support the Community Resilience Support Team to support the offering of a multifaceted support function to Surrey Fire & Rescue Service Prevention and Protection Teams.Rewards and Benefits

26 days' holiday (prorated for part time staff), rising to 28 days after 2 years' service and 31 days after 5 years' service
Option to buy up to 10 days of additional annual leave
An extensive Employee Assistance Programme (EAP) to support health and wellbeing
Up to 5 days of carer's leave per year
Paternity, adoption and dependents leave
A generous local government salary related pension
Lifestyle discounts including gym, travel, shopping and many more
2 paid volunteering days per year
Learning and development hub where you can access a wealth of resources

About the RoleThis is a high-impact role which offers a significant opportunity for someone to advance their Line Management and leadership capabilities through direct influence and strategic collaboration. The secondment demands close, effective engagement with senior colleagues across Community Protection and Prevention, Business and Community Safety, Safeguarding, Fire Investigation, Children & Young People Services, as well as internal and external partners. Success in this position will depend on your ability to lead decisively, manage complex priorities, and deliver measurable outcomes.This role is responsible for five Community Resilience Administrators, focusing on managing team performance and productivity while ensuring statutory administrative obligations are met promptly. The position involves organizing and chairing team meetings, conducting one-to-one sessions, initiating performance conversations, and coordinating staff schedules, annual leave, absences, and expense reporting. During periods of staff sickness or annual leave, the role requires effective delegation and workload planning to maintain team resilience.Other key responsibilities include:

Lead recruitment, training, and development for all team members

Attend Leaders Forum and share relevant updates with the team
Support progression of the P&P project and application functions
Ensure quality assurance of team outputs and regulatory correspondence
Manage employer partnership accounts and access to industry guidance
Coordinate actions from Fire Safety Managers and Community Safety meetings
Analyse workforce data and present findings to support strategic decisions
Process statutory tasks related to Building Regulations and Licensing
Provide high-quality administrative support including documentation management
Organise quarterly CPD events and share ongoing development opportunities with the Protection team

Further duties include undertaking risk management procedures, particularly in relation to MDIA's, and performing quality assurance checks on the Incident Recording System (IRS). The individual will act as the primary point of contact for general enquiries directed at the team and will also support financial requisitioning activities.Shortlisting CriteriaIn order to be shortlisted to interview, your CV and answers to the following questions will clearly evidence the following criteria:

High level of computer literacy including a working knowledge of Microsoft Office and CRM
Effective communication, organisations and time management skills.
Proven ability to prioritise competing demands and to meet tight deadlines, anticipate obstacles to progress, suggest and implement solutions, and follow through with accuracy.
An understanding and commitment to maintaining confidentiality, the handling of highly sensitive material

It's worth noting that this role will be directly line managed by existing post holder enabling support and guidance.As part of your application, we will ask you to attach a CV and answer the following questions: * How will you look to develop yourself and the position whilst in this role?

How will your experience support this role?
Can you share an example of a time you took initiative to improve a process?

Contact UsPlease contact us for any questions relating to the role. This could be to discuss flexible working requests, transferable skills or any barriers to employment. For an informal discussion please contact Dawn St Leger by e-mail or teams.The job advert closes at 23:59 on 17.08.2025 with interviews to follow.We look forward to receiving your application, please click on the apply online button below to submit.A standard DBS 'Disclosure and Barring Service' check for regulated activity (formerly known as CRB) will be required for this role.Local Government ReorganisationSurrey County Council is preparing for Local Government Reorganisation which will allow us to implement the Government led policy of devolution, which is all about giving more powers to local areas.Currently, Surrey has a two-tier council system, with 11 district and borough councils and a county council, all responsible for different services. All these councils will be reorganised into a smaller number of new unitary councils which will come into effect in April 2027. At this point, this role will be transferred, with all existing terms and conditions intact into one of the new unitary councils.Join our dynamic team and shape the future of local government. Make a lasting impact with innovative solutions and improved services for our community. Help us build a brighter future for our residents! Please see more information here:Our BehavioursThe Surrey Way behaviours are a guide that supports our council to work together effectively and deliver our best for our customers and communities, and for each other. Discover more about our .Before submitting your application, we recommend you read the job description. Our also provides insights of the culture at Surrey and how as a valued employee, you can help shape our Council.Our CommitmentSurrey County Council is proud to be a Disability Confident Employer. A guaranteed interview will be offered to all disabled applications where:

The candidate has evidenced the minimum criteria for the role through their application
The candidate has chosen to share that they have a disability on the application form

Our application form and onboarding process will provide an opportunity to request any reasonable adjustments for the interview and/or the role.
We want to be an inclusive and diverse employer reflecting the community we serve and particularly welcome applications from all underrepresented groups.Files to download

Reviewed: 02 Sep 2025

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