CX Strategist or Junior CX Strategist - Leading Creative AgencyMembership and Loyalty£35k to £50k - hybrid workingAre you ready to shape the future of customer experiences? We're looking for a dynamic CX Strategist to bring innovative thinking and data-driven solutions to the table working on some key accounts at a fabulous creative marketing agency.If you're passionate about creating CRM or Loyalty strategies and would love to work for a leading creative marketing agency this role could be your perfect next step.What You'll Do:Drive Strategic Excellence: Craft thoughtful, innovative strategies for membership and loyalty programs that capture customer imagination and deliver results.Collaborate and Innovate: Work with a talented, close-knit team across creative, account management, and analytics to execute compelling campaigns for global clients.Champion Customer-Centricity: Use data, insights, and emerging technology to design strategies that put customers first and push boundaries.Deliver Impactful Results: Lead projects across integrated platforms, ensuring seamless execution that aligns with clients' strategic goals.Who You Are:A rising star in the world of CRM and loyalty or a junior strategist looking to take the next step upSomeone experienced with customer journey planning gained within a marketing or CRM agencyA big-picture thinker who's equally excited about the details-whether it's creating a messaging matrix for a new launch or designing an innovative loyalty program.Confident and curious, eager to present strategies to clients and inspire internal teams.Experience with martech platforms like Salesforce or Adobe would be beneficialPerhaps a junior strategist ready to step up, or a seasoned professional seeking a creative environment to make a meaningful impact.Why?Work with a team that thrives on collaboration, innovation, and making things happen.Enjoy flexibility with hybrid working while being part of a supportive and down-to-earth culture.Be part of a company that values creativity, bold thinking, and transformational results. A truly great creative agancy!We're looking for a dynamic CX Strategist to bring innovative thinking and data-driven solutions to the table. If you're passionate about creating standout loyalty and membership experiences and would love to work for a leading creative marketing agency this role could be your perfect next step.
