Commissioning and Aftersales Technician

• Arrival checks - unwrapping the boat; carrying out detailed checks against factory specification; fitting all loose equipment; reporting any shortfalls and warranty defects.
• Testing - carry out thorough operational testing of all onboard systems including plumbing, electrical systems including navigation, engines and gensets as well as all other mechanical systems.
• Onboard contractors - oversight, ensuring they work to high standards.
• Reporting/recording - document defects with technical summary and photographs, update progress via an interactive reporting App, and follow through to conclusion.
• Sea trials - carrying out sea trials to check all systems and sails underway.
• Handover - provide a detailed handover to the client, including full systems demonstration and sea trial in line with company guidelines. Ensure all documentation is completed and returned as required.

• Owner/crew support - refresher training and boat handling.
• Warranty - carrying out diagnostics and repairs across the UK and Europe.
• Reporting - provide clear technical evidence and photographs for warranty analysis and reclaim.
• Annual inspections - as per factory protocols to maintain warranty.
• General duties - assist with shared functions and any other tasks to ensure smooth operation of the department, including good housekeeping of shed/stores and associated workspaces.
• Work must be carried out in accordance with the company's Health & Safety policy.

• Recent and relevant working knowledge within the leisure marine industry is essential.
• Proficient boat handling skills, ideally motor & sail. RYA qualifications are an advantage.
• Boat building skills/qualifications are desirable. A keen eye for detail is essential.
• Good understanding of modern boat systems, with electrical fault finding and digital switching knowledge required.
• Strong initiative, excellent communication, and interpersonal skills.
• Must hold a current UK driver's licence.

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