Cyber Incident Manager

• Join a World-Class Cyber Team: Be part of an elite cyber operation at one of the globe’s most renowned logistics companies, where your contributions truly make a difference.
• Multidimension role to Keep You Engaged: Unlike any traditional SOC role, as a CERT analyst in Maersk, you’ll engage in a variety of activities, switching between defensive and offensive strategies, conducting threat hunts, and participating in innovative projects and research. This multifaceted approach ensures you won’t experience burnout like in a typical SOC role.
• Continuous Learning & Dynamic Environment: Enjoy ongoing training and development in a fast-paced, stimulating atmosphere. Participate in exciting CTF competitions alongside a team of experts, pushing the boundaries of your knowledge and skills.
• Using cutting edge technologies: Tackle complex cyber incidents that require innovative solutions and utilizing the latest technologies available in the market. Your expertise will be crucial in addressing and mitigating sophisticated threats, allowing you to hone your skills in a real-world environment.
• Innovate and Impact: Engage in innovative projects that allow you to bring your ideas to life, help shape the future of cybersecurity while developing new capabilities that enhance our operations.

• Lead incident management activities in response to all high priority cyber-security incidents, with the ability to remain calm and focused during crisis situations.
• Ability to manage conflicting priorities and multiple tasks in a high-pressure environment.
• Strong leadership skills with the ability to motivate and manage response teams during high-pressure situations.

• Co-ordinate resources across the organisation to develop and execute response plans that ensure cyber-security incidents are managed effectively and efficiently and limit or mitigate business impact.

• Communicate effectively with internal stakeholders, including senior leadership with the ability to provide rapid and concise summaries of complex situations.

• Deliver and co-ordinate Post Incident activities which include producing detailed incident reports and conducting Post Incident Reviews.
• Contribute to and participate in cyber-security incident readiness activities which can include simulations and tabletop exercises.

• Identify gaps and continuously improve detection and response capabilities by creating and fine-tuning use cases, developing automation and documenting processes and playbooks.
• Identifying lessons learned to improve future incident response and detection strategies.
• Contribute to development of detection mechanisms for sophisticated adversarial techniques based on the MITRE ATT&CK framework.

• Support the planning and response of purple teaming activities.
• Develop scenarios and artifacts that mimic real-world adversary groups for simulated testing.

• Mentor and coach a multidisciplinary team of analysts and investigators, from a technical perspective.

• Contribute to CTF exercises or other similar initiatives to maintain continuously development of team skills.
• Champion new processes and run coaching sessions to cross skill team members.
• Assist the leadership team with quality control and feedback reviews.
• Develop training materials and deliver training as part of the team’s continuous development.
• Conduct and lead in Cyber Incident Response exercises.

• Operations Management & Issue Resolution: Ensure smooth operations and continuity by proactively identifying and addressing operational issues, team dynamics, and inefficiencies in ticket handling.
• Report Writing: Ability to write reports that convey highly technical information whilst remaining accessible to a non-technical audience (including at executive level).
• Communication: Exhibit excellent written/verbal communication skills, with the ability to develop documentation and explain technical details in a concise manner.
• Mentorship: training and guiding junior team members, promoting a culture of knowledge sharing and continuous learning.
• Critical Thinking, Adaptability & Problem-Solving: Demonstrate strong analytical skills and flexibility to adapt to changing priorities and emerging cybersecurity threats while effectively solving problems.
• Time Management & Organization: Prioritize tasks efficiently and maintain organized documentation and processes to enhance team productivity.
• Teamwork & Positive Attitude: Foster a collaborative environment where team members feel supported, practicing active listening, motivating the team, and maintaining a positive demeanour, especially in high-pressure situations.

• 5+ years of experience in an Incident Management role, with a minimum of 3 years in a SOC or incident response leadership role.
• Relevant advanced certifications (e.g., GCIA, GSEC, CEH, GCDA, GCIH, GCFA, OSCP) are highly desirable but not essential.
• Proven self-learning abilities demonstrated through research, GitHub projects, bug hunting, active participation in public cybersecurity forums, or high scores on platforms like HTB, Immersive Labs, TryHackMe, and SANS CTF.

• Knowledge of reverse engineering tools (disassemblers, decompilers, debuggers) and processes (unpacking malware, reconstructing code logic, etc) is desirable.
• Some programming experience for example, C, Python, Go, and/or other languages desirable.
• Assembly language knowledge is a plus but not essential is desirable.
• Development and deployment of dockerized applications, desirable but not essential.
• Experience with multiple platforms (Linux, MacOS, mobile, etc.) is a plus but not necessarily essential.
• A background in intelligence is a plus.
• Knowledge of scripting languages is desirable (e.g., Bash, Python, PowerShell) for automation and process improvement.

• Flexible working arrangement: Remote working with occasional in person team building activities
• Collaborative Culture: Experience a supportive and inclusive work environment that values teamwork and innovation. We believe in open communication and knowledge sharing, ensuring that every team member feels empowered and valued.
• Work-Life Balance: We understand the importance of maintaining a healthy work-life balance. Our flexible working arrangements and supportive policies enable you to excel in your role while enjoying your personal life.

Maersk