
Credit Controller
- Luton
- Permanent
- Full-time
- Managing a portfolio of high-value customer accounts from start to finish
- Handling everything from reconciliations and stop supplies to payment plans and dispute resolution
- Acting as the go-to contact for your customers, building strong relationships internally and externally
- Working cross-functionally with sales, customer service, and depots across the UK to resolve queries quickly
- Monitoring customer creditworthiness and ensuring records are regularly updated
- Taking part in team meetings and supporting the wider finance function with month-end reporting
- Getting involved in continuous improvement projects and supporting changes to systems or processes
- Proven experience working as a Credit Controller
- Strong communication skills - written, verbal, and over the phone
- A proactive, team-oriented mindset with a focus on customer service
- Confidence using Excel (advanced level preferred)
- Experience using Microsoft Business Central is a bonus, but not essential
- A methodical and organised approach to prioritising workload
- Willingness to travel to other sites if required