Team Leader - Night Support

Southsea, Hampshire
£25,467-27,681 per year
Permanent
Full-time

8 days ago

The VacancyFULL TIME - 37hrsMon & Tues - 4.30pm-12am
Wed - 5pm - 12.30am
Thur & Fri 4pm -12.30am
(30 minute unpaid break included in the hours)Interview Dates: 2nd and 3rd of OctoberOakdene delivers person-centred support, to empower clients and support them on their recovery journey.We have a dedicated and passionate team, who deliver intensive support to clients living in the service. This role requires a proactive, and flexible approach. If you're passionate about supporting individuals, with complex support needs and a range of mental health needs, then this is the role for you.If you have an open mind and the drive to succeed, you will thrive at Oakdene, all you need to do is apply!JOB PURPOSETo lead and be part of our night team that supports our clients to keep them safe and help them achieve their goals.To provide people with homes and specialist support so they feel more valued and secure, and ready to take the next steps.MAIN RESPONSIBILITIES

To support your team to achieve their potential through regular staff supervision, coaching, training, reflective practice and team meetings
To be responsible for attendance management, performance management, quality assurance and any other staff related queries
To liaise between the day and night teams to ensure consistent and effective communication
To be involved in the recruitment of staff for your team
To plan your team's rota, taking training and absence into account to ensure capacity within the team to support clients
To supervise room clearance which may include changing bed linen, completing laundry and cleaning tasks
To oversee housing management support to clients such as taking in rent, reporting maintenance issues and keeping the service clean and welcoming
To assist with ensuring the service is fully operational and our clients are receiving the appropriate support
To manage incidents through the on-call service, emergency services or by providing assistance
To respond to emergency accommodation needs of clients
To maintain clean and tidy communal areas
To support clients and staff in trauma informed and psychologically informed ways
To adhere to safeguarding responsibilities, following our safeguarding policy and procedure, and those of relevant local authorities, ensuring these are followed at all times
To help maintain health and safety, ensuring clients, visitors and buildings are safe in accordance with Health and Safety regulations, policy and procedures
To provide basic first aid assistance until help arrives (full training is provided)
To work confidently and efficiently when lone working
To ensure accurate records on our client management system and compliance with GDPR through regular quality control checks
To maintain confidentiality
To carry out any other reasonable duties required in the interest of the organisation
This role has line management responsibilities
This role has finical authorisation responsibilities
This role has on call responsibilities

ROLE REQUIREMENTS

This role will require an Enhanced with Barred List(s) disclosure and barring service check is a requirement for this role. This would be completed on appointment of the role.
This role will require you to work flexibly across several sites when on call
This role will require you to work with clients on a one-to-one basis
This role will require you to work nights and/or weekends
This role will require you to lone work when on call

ESSENTIAL CRITERIA

Experience of working in a residential or institutional or similar
Excellent communication skills, both verbal and written
Clear verbal and written English
Strong keyboard skills for data inputting
Strong working knowledge of Microsoft Outlook, Excel and Word
Confident and assertive manner
Strong team working
Ability to respond calmly to crisis
Deal promptly with and effectively react to challenging situations
Have an interest and genuine concern for homelessness and related issues

DESIRABLE CRITERIA

Experience of working in a leadership role
Understanding of the complex support needs of people experiencing homelessness or those with complex needs
Knowledge of voluntary and statutory agencies, housing regulations and the benefits system
Understanding of risk assessment and person-centred, outcomes-based delivery

We reserve the right to close our adverts early if a successful candidate is found, so please submit your application as soon as possible.About UsWe offer support to people who are homeless, vulnerable or at risk of becoming homeless and need help rebuilding their lives for a brighter future. Our services include safe, flexible and reliable client led housing and support with a focus on reducing homelessness, improving health and wellbeing and building on individual's skills and resilience to break the cycle of homelessness, poverty and exclusion.We work in partnership with multiple agencies and authorities to deliver support and accommodation needs across Berkshire, Hampshire, Isle of Wight and Dorset.We are dedicated to safeguarding all young people and adults with our services. We follow safer recruitment practices for all our vacancies to assure that all successful candidates are suitable to work with our clients.We're committed to creating an inclusive and diverse workforce that embodies our values and promotes a tolerant and respectful environment where everyone can feel empowered to succeed.We welcome and encourage applications from people of all backgrounds and will support with any reasonable adjustments needed during the recruitment process.Our GalleryOur BenefitsExtra mile awardsPension with life coverBlue Light CardChampions of equalityEmployee assistance programmeStaff discounts via Wider WalletDedication to wellbeingGP helplineLength of service awardsGenerous and flexible holidayRefer a friend scheme

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