Sales Engineer – Hybrid Working Model
South West Recruitment
- Poole, Dorset
- Permanent
- Full-time
- Convert customer technical requirements and transpose them to valve solutions fit for purpose. This may involve supporting the customer directly or via the Business Development Manager/Key Account Manager.
- Assess enquiries that are received into the Sales Engineering inbox and categorise response time by product group based on technical complexity and current workload within the team.
- Prepare quotations for customer requirements including negotiation, costing and margin analysis.
- Liaise directly with customers to evaluate enquiries and provide the most suitable technical and commercial solution displaying excellent communication skills.
- Follow up high value quotations and convert into orders, maintaining details on relevant Customer Relationship Management (CRM) system.
- Respond to requests from internal and external customers to provide accurate product costs to enable a sales price to be calculated and maintain profit margins.
- Provide technical support and pricing guidance to the Customer Service team.
- Visit, liaise and support customers and external sales personnel to ensure that customer expectations are understood and requirements are met in full. This may include overseas travel.
- Use Excel based program to calculate product costs using a combination of estimates and verified manufacturing costs.
- Assist Product Marketing in highlighting/identifying potential new product opportunities.
- Develop and work with a wide-ranging external network to enhance professional and technical knowledge.
- Keep up-to-date with any changes in legislation/standards/directives that may affect the company's products/solutions.
- Learn in-depth, new product features and benefits and support customers as necessary.
- Perform other such duties commensurate with the nature and level of the post as may be reasonably required.
- Good general education with HNC in Mechanical/Electro Mechanical or equivalent qualification or experience.
- Experience with estimating.
- Excellent organisational skills.
- Demonstrable experience and understanding of sales techniques and commercial awareness with a strong customer focus.
- High level of attention to detail.
- Able to demonstrate a positive attitude and work calmly under pressure.
- Excellent communication skills both written and verbal.
- Flexible with the ability to work to deadlines and the determination to see a job through to a satisfactory conclusion.
- Proactive nature with converting business to sale with customer centricity.
- Experience in valve related products.
- Experience using a CRM.
- Extensive knowledge of assembly and manufacturing processes.
- Excellent ability to review and disseminate technical drawings, specifications and general documentation.
- Knowledge of modern manufacturing techniques and machining methods.
Job Reference: 33938
Salary: Market related
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