F&B Supervisor

Crimson Hotels

  • South West London
  • Permanent
  • Full-time
  • 8 days ago
The Trafalgar St. JamesPart of Crimson Hotels, The Trafalgar St. James, Curio Collection by Hilton is a 5 Star hotel with 137 bedrooms including 9 suites, and a number of venues consisting of our unique The Rooftop and Rockwell Bistro & Wine Bar that pride themselves in the quality of service that they provide.The RoleAs an F&B Supervisor, you will play a key role in ensuring smooth and efficient Food & Beverage operations, upholding brand standards, and delivering exceptional dining experiences to our guests. Your leadership will help create memorable service moments, maintain operational excellence, and achieve 100% guest satisfaction.As an F&B Supervisor, you will be a vital part of our service team, responsible for supporting and supervising daily restaurant and service operations. You will ensure our guests enjoy outstanding service, while motivating and guiding your team to deliver consistent quality and hospitality.Key Responsibilities
  • Supervise daily operations across dining areas, ensuring high standards of service are consistently maintained.
  • Allocate and monitor daily tasks for F&B team members to optimise efficiency and guest satisfaction.
  • Oversee table service, guest interactions, and handle any service issues promptly and professionally.
  • Support stock control and inventory management, including equipment care and proper handling of F&B supplies.
  • Enforce service standards, health & safety, hygiene, and food safety regulations.
  • Assist with training and developing F&B team members to enhance service delivery and professional growth.
The PersonYou will have experience in an F&B supervisory role, with a proven ability to lead teams in a fast-paced environment. A passion for hospitality and delivering excellent guest experiences is essential. Strong communication, organisational, and leadership skills will help you thrive in this role. You'll be flexible, proactive, and capable of handling a variety of guest needs with confidence and positivity. A good command of English, both spoken and written, is required to ensure smooth communication with both guests and colleagues.The Trafalgar St. JamesThe Trafalgar St. James London, Curio Collection by Hilton, is an iconic London hotel with unique restaurants and bars poised on the edge of St. James and Trafalgar Square but moments from Soho, Mayfair, and the West End. This luxury lifestyle hotel blends innovative bold designs and thoughtful service with excellent dining and nightlife, entertaining both international visitors and Londoners under the same roof.Why join the Trafalgar St. James Team?As part of our team, you'll have access to a range and benefits, including:
  • Health & Wellbeing Cash Plan
  • Go Hilton - Discount program for you, your friends & family to stay in over 7,200 Hilton portfolio of hotels around the world starting from £40 a night
  • Life Assurance Scheme
  • Pension Scheme
  • Complimentary meals on duty
  • Opportunities for internal career progression
  • Dry cleaning and uniform laundering on duty
  • Professional training and development opportunities
  • Paid birthday day off
  • Employee recognition programmes to celebrate your achievements
  • Refer a Friend incentive
  • Discounts in our F&B Outlets: Rockwell and The Rooftop
  • MyCrimson Rewards - Cashback and discount platform for online and in-store shopping
Our team is very diverse. From newcomers making their way to the industry to some of the most experienced professionals in London. We promote a strong culture where quality interactions, excellent service and fun dominates our day to day. We describe ourselves as a brand personality. If these traits resonate with your own personality, then The Trafalgar St. James is for you.In line with the requirements of the Asylum & Immigration Act 1996, all applicants must either be eligible to live and work in the UK or must obtain permits to work in the UK prior to application. Documented evidence of eligibility will be required from candidates as part of the recruitment process.Crimson Hotels is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, age, disability, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity.

Crimson Hotels